Claims Team Lead — Workers' Comp (Self-Insured)

DXC Technology Inc.; Australia; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

DXC University

Flexible leave

Volunteer days

Employee assistance

Job summary

DXC Technology is seeking a State Team Leader in Australia to guide a dedicated workers’ compensation claims team. You will lead daily operations, improve outcomes, and coach staff to ensure compliance with self-insurance rules.

You’ll partner with managers and Case Managers, ensuring accurate decision-making, fostering a customer‑focused culture, and maintaining high service levels while managing risk and regulatory changes.

Qualifications

• Leadership experience in supervising a claims team.
• Strong knowledge of workers' compensation/self-insurance requirements.
• Proven ability to drive outcomes while balancing costs and wellbeing.
• Adaptability to regulatory and operational changes.

Responsibilities

• Lead and manage a state-based claims team for high performance.
• Provide coaching and development to team members.
• Oversee end-to-end workers' compensation claims processing for compliance.
• Respond to stakeholders with clear, professional communication and service.

Skills

People leadership

Team coaching

Claims management

Regulatory knowledge

Stakeholder comms

Claims IT systems

Education

Health-related qualification

Job description

DXC Technology is seeking a State Team Leader in Australia to guide a dedicated workers’ compensation claims team. You will lead daily operations, improve outcomes, and coach staff to ensure compliance with self-insurance rules.

You’ll partner with managers and Case Managers, ensuring accurate decision-making, fostering a customer‑focused culture, and maintaining high service levels while managing risk and regulatory changes.