Claims Specialist | Workers Compensation

Allianz; North Sydney; Híbrido; AUD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Inclusive culture

Hybrid work arrangements

Career development

Financial wellness

Descripción de la vacante

Allianz is seeking a Claims Specialist in NSW to lead complex workers compensation claims and shape strategies for government and other agencies. You will coach Case Managers, collaborate with internal and external stakeholders, and ensure timely liability decisions and compliant documentation.

Ideal candidates have 4+ years experience in workers compensation or personal injury, strong communication, time management, and a passion for leveraging technology to improve outcomes in a dynamic,

Formación

• Minimum 4 years’ recent experience in Workers Compensation or other personal injury claims within the last 5 years.
• Strong understanding of claims processes, liability decisions, and documentation.
• Customer-focused with effective written and verbal communication skills.

Responsabilidades

• Manage a diverse portfolio of complex workers compensation claims.
• Collaborate with internal and external stakeholders to meet service principles.
• Determine complex liability decisions and assess treatment requests promptly.
• Document claims decisions accurately and coach junior team members.
• Develop and implement claims strategies delivering positive outcomes and meet compliance measures.
• Support and mentor Case Managers to improve team performance.

Conocimientos

Autonomy in work

Excellent communication

Time management

Descripción del empleo

Claims Specialist | Workers Compensation

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

CLAIMS SPECIALIST

Take the next step in your Workers Compensation career as a Claims Specialist within our NSW team. This is an opportunity to utilise your technical expertise on complex claims, shape claim strategies, and play a key role in supporting injured workers on their recovery journey. You'll work closely with leaders and stakeholders while coaching and developing Case Managers, making a lasting impact on both customer outcomes and team success.

About the role

Manage a diverse portfolio of complex claims for government agencies.

Work in partnership with internal and external stakeholders meeting Allianz’s service principles.

Determine complex liability decisions and timely assessment of treatment requests.

Appropriately document claims decisions.

Develop and implement claims strategies that deliver positive and sustainable outcomes.

Meet key compliance and performance measures.

Coach and support newer team members and provide advice on complex claims

About you

Minimum 4 years’ recent experience as a Workers Compensation Case Manager or other personal injury lines (please note, experience must be within the last 5 years)

Detailed understanding of PIAWE, complex claims liability decisions, litigation and work capacity process

The ability to work autonomously

You have excellent communication skills both written and verbal with a customer focused approach.

You have excellent time management skills and the ability to adapt when changes occur.

A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.

Benefits and perks

Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!

Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.

Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.

Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!

For more details about our benefits, visit the Allianz Careers site.

About Allianz Group

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to *******@allianz.com.au for a confidential conversation.