Claims Specialist – End-to-End Property & Motor

Sharp & Carter; Sydney; Hybrid; AUD 90,000 - 100,000; Full time

Benefits offered by this job

Annual discretionary bonus

Dogs in the office

One day from home per week after prob.

Modern North Sydney offices

Job summary

Sharp & Carter in North Sydney is seeking a Claims Specialist to own a portfolio of around 100 property or motor claims from lodgement through to settlement and recoveries. You will interpret policy wording, assess coverage, and make commercially balanced decisions within your delegated authority as you build it over time.

You will join a supportive team with structured training and onboarding, enjoy a modern North Sydney office, and benefit from a discretionary annual bonus, plus the

Qualifications

• 2–3 years’ General Insurance claims experience, ideally in property or motor.
• Strong analytical and problem-solving skills.
• Excellent communication and relationship-building skills.
• Confidence to make decisions and manage competing priorities.

Responsibilities

• Manage a portfolio of approximately 100 property or motor claims end to end, from lodgement through to settlement and recoveries.
• Investigate claims, interpret policy wording and assess coverage.
• Make commercially balanced decisions within your delegated authority, building that authority over time.
• Negotiate settlements and determine liability and exclusions.
• Handle a mix of claims, from straightforward matters through to complex property losses.
• Build strong relationships with brokers, customers and external stakeholders, including regional brokers.
• Work collaboratively with Underwriting and the wider business.
• Deliver fair, efficient and customer-focused outcomes.

Skills

Claims experience

Analytical skills

Communication

Decision making

Job description

Sharp & Carter in North Sydney is seeking a Claims Specialist to own a portfolio of around 100 property or motor claims from lodgement through to settlement and recoveries. You will interpret policy wording, assess coverage, and make commercially balanced decisions within your delegated authority as you build it over time.

You will join a supportive team with structured training and onboarding, enjoy a modern North Sydney office, and benefit from a discretionary annual bonus, plus the