Claims Consultant

Agrifutures; Sydney; Hybrid; AUD 100,000 - 110,000; Full time

Benefits offered by this job

Hybrid 80/20 after training

Annual discretionary bonus

Dogs in the office

Team events

Job summary

Agrifutures in Sydney is seeking a Claims Consultant — Complex Property to manage a portfolio of large, technically demanding property losses from lodgement through to settlement. This role emphasizes complex claims over high-volume work and offers ownership of cases up to several million.

You will bring extensive property claims experience, strong attention to detail, and excellent communication to collaborate with brokers, underwriters and internal teams in a hybrid environment (80/20 after

Qualifications

• Extensive property claims experience essential
• Exposure to large quantum losses up to $5 million would be advantageous
• Strong attention to detail and problem-solving mindset
• Excellent communication and relationship-building skills
• Thrives in a collaborative, close-knit team environment

Responsibilities

• Manage large and complex property claims end-to-end, including recoveries
• Assess information and make sound, commercially balanced decisions on high-value claims
• Build strong relationships with brokers
• Collaborate with underwriting and internal stakeholders
• Apply judgement and solve problems rather than strictly following process

Job description

Claims Consultant — Complex Property

Looking for a role where you can move beyond high-volume claims and get your teeth into genuinely complex, high-value property losses?

We're partnering with a growing specialist insurer that is investing heavily in its people, technology and future. This is an opportunity to join a collaborative, close-knit team and take ownership of a portfolio that includes some of the business's largest and most technically demanding property claims.

The Opportunity

As a Claims Consultant, you'll manage a caseload weighted toward complex property claims, from total loss house fire matters through to large quantum losses. You'll be the go-to for the more technically demanding claims in the portfolio, working end-to-end from lodgement through to settlement.

You'll be responsible for:

• Managing large and complex property claims end-to-end, including recoveries
• Assessing information and making sound, commercially balanced decisions on claims of significant value
• Building strong relationships with brokers
• Working collaboratively with underwriting and other internal stakeholders
• Applying judgement and problem-solving skills to each claim rather than simply following process

This is a role for someone who genuinely enjoys the complexity and critical thinking that comes with larger, higher-value property claims, not a standard, high-volume portfolio.

About You

Extensive property claims experience is essential, ideally including exposure to large quantum losses, up to 5 million.

You’ll be someone who:

• Has strong, demonstrated experience managing complex or large-value property claims
• Demonstrates strong attention to detail
• Enjoys investigating and solving problems
• Has excellent communication and relationship-building skills
• Thrives in a collaborative, close-knit team environment

Why Join?

• Location:North Sydney
• Salary:$100,000-$110,000, depending on experience
• Hours: 8.30-5 pm
• Hybrid 80/20 working model after training
• Annual discretionary bonus
• Strong internal career progression and development opportunities
• Exposure across multiple areas of the business
• Significant investment in technology and innovation
• Highly accessible leadership
• Industry networking and professional development opportunities
• Dogs in the office
• Team events, Friday afternoon drinks and regular social activities
• Community partnerships and a genuine commitment to giving back

This is the ideal opportunity for an experienced property claims professional seeking a long-term career with a growing organisation where culture, development and people genuinely come first.