Claims Manager

The Andersen Partnership; Sydney; Presencial; AUD 110.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary package

Flexible working arrangements

Descripción de la vacante

The Andersen Partnership is seeking a Claims Manager in Sydney to oversee the end-to-end claims function, supporting clients through complex claims and coordinating with insurers, brokers and internal teams to ensure service excellence.

You will lead a team in a fast-paced environment, managing high-value claims and maintaining strong relationships with clients and partners, with a focus on delivering superior outcomes and continuous process improvements.

Formación

• 3+ years experience in General Insurance.
• Experience managing complex claims and client relationships.
• Excellent communication, negotiation and stakeholder management skills.
• Strong commercial mindset with a client-first approach.

Responsabilidades

• Oversee end-to-end claims function and process improvements.
• Support clients through complex claims and coordinate with insurers.
• Collaborate with brokers and internal stakeholders to ensure service excellence.
• Drive strong claims outcomes and client satisfaction.

Conocimientos

General Insurance

Claims management

Client relationships

Negotiation

Stakeholder management

Communication

Commercial mindset

Descripción del empleo

A well-established brokerage seeking a Claims Manager to join their team. In this role, you'll oversee the end-to-end claims function, supporting clients through complex claims while working closely with insurers, brokers and internal stakeholders to ensure a high level of service and strong claims outcomes.

What's on offer?

• Diverse portfolio of complex and high-value claims
• Strong internal support and collaborative team culture
• Opportunity to influence claims processes and service improvements
• Career development and long-term progression opportunities
• Competitive salary package and flexible working arrangements

About You

• 3+ years experience in General Insurance.
• Strong experience managing complex claims and client relationships
• Excellent communication, negotiation and stakeholder management skills
• Strong commercial mindset with a client-first approach