CISP Case Manager, Geelong

State of Victoria; Geelong; On-site; AUD 70,000 - 90,000; Full time

Job summary

Court Integrated Services Program (CISP) within Court Services Victoria, part of the State of Victoria, seeks an experienced Case Manager to deliver advanced, client-centred case management to individuals in the Victorian court system in the Barwon South West region.

Working within a multidisciplinary team, you will assess needs, coordinate referrals, manage risk, and prepare court reports, helping to promote recovery, stability and better court outcomes.

Qualifications

• Relevant tertiary qualification in social work, psychology, welfare, or related discipline.
• Experience delivering case management to clients with complex needs.
• Strong knowledge of mental health, disability and community service systems.
• Excellent written communication and risk management skills.

Responsibilities

• Deliver strengths-based case management to clients with complex psychosocial needs.
• Conduct assessments and develop tailored support plans.
• Coordinate referrals to specialist services.
• Identify and manage client risks with harm-minimisation strategies.
• Prepare high-quality court reports and provide advice to the Court.
• Build partnerships with service providers, court staff and judiciary.
• Maintain accurate records and uphold professional standards.

Skills

Case management

Risk assessment

Report writing

Interpersonal skills

Education

Diploma level in social work or related field

Degree highly regarded

Job description

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'. Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

The Magistrates' Court of Victoria (MCV) has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The MCV determines in excess of 200,000 cases per annum at 51 venues, dealing with over 90 percent of all adult cases that come before Victorian courts each year. MCV aims to be an innovative, accessible and responsive court that provides quality services to the Victorian community.

About the Role

Make a meaningful difference in the lives of people with complex needs while contributing to safer communities and better court outcomes. The Court Integrated Services Program (CISP) is seeking an experienced and compassionate Case Manager to deliver advanced, client-centred case management to individuals involved in the court system. Working with clients experiencing complex mental health, disability, substance use, family violence and social support challenges, you will provide holistic support that promotes engagement, reduces risk and improves outcomes. As part of a multidisciplinary Court Support Services team, you will build strong relationships with clients, community service providers, legal stakeholders and the judiciary to coordinate tailored support plans and facilitate access to appropriate services. The role aims to support recovery, stability and improved wellbeing while providing relief support across courts within the Barwon South West region.

In this role, you will:

• Deliver strengths-based case management to clients with complex psychosocial needs.
• Conduct assessments, develop support plans and coordinate referrals to specialist services.
• Identify and manage client risks through effective intervention and harm-minimisation strategies.
• Prepare high-quality court reports and provide advice to the Court as required.
• Build strong partnerships with service providers, court staff, legal practitioners and judicial officers.
• Contribute to practice improvements that enhance outcomes for clients with mental health and disability support needs.
• Maintain accurate records and uphold professional, ethical and legislative standards.

About You

• A relevant tertiary qualification (minimum Diploma level, degree highly regarded) in social work, psychology, welfare, alcohol and other drugs, community services, or a related discipline, and/or equivalent professional experience.
• Demonstrated experience providing case management to clients with complex and intersecting needs, with expertise in one or more of the following areas: mental health, acquired brain injury, disability, alcohol and other drug use, family violence, or homelessness.
• Strong knowledge of mental health, disability and community service systems, with the ability to establish and maintain effective relationships with service providers and key stakeholders.
• Sound understanding of evidence-informed practice models and frameworks for supporting individuals with complex mental health, disability, family violence and/or alcohol and other drug (AOD) needs.
• Excellent assessment, case formulation and risk management skills, with the ability to develop and implement tailored support plans.
• Highly developed written communication skills, including experience preparing professional reports, case notes and other documentation.
• A collaborative and client-centred approach, with a commitment to achieving positive outcomes for individuals with complex needs.

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply. We aim to create a workforce that reflects the community in which we live.

If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.

As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria.