Administrative Officer

State of Victoria; City of Melbourne; On-site; AUD 55,000 - 65,000; Full time

Job summary

Court Services Victoria invites applications for an entry-level Administrative Officer at Melbourne Magistrates' Court. The role provides essential administrative and customer service support across subpoena processing, audio recording requests and file management, with rotation across functions to build broad court operations knowledge.

The successful candidate will bring willingness to learn, a keen eye for detail, and the capacity to manage competing priorities while maintaining high accuracy

Qualifications

• Willingness to learn new systems and processes quickly.
• Eye for detail with ability to manage competing priorities while maintaining accuracy.
• Adaptable, organised, and able to work across multiple administrative functions in a fast-paced environment.

Responsibilities

• Providing administrative support across a range of court functions.
• Processing subpoenaed documents and audio recording requests.
• Assisting with Family Violence Registry list preparation and file management.
• Managing records, archiving and document administration.
• Processing payments, banking transactions and trust account reconciliations.
• Responding to enquiries from court users with professionalism and empathy.
• Maintaining the security and confidentiality of sensitive information.
• Rotating across administration functions to support operational requirements.

Skills

Customer service

Attention to detail

Organisational skills

Discretion

Job description

About Us

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'.Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.The Magistrates' Court of Victoria (MCV) has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The MCV determines in excess of 200,000 cases per annum at 51 venues, dealing with over 90 percent of all adult cases that come before Victorian courts each year.MCV aims to be an innovative, accessible and responsive court that provides quality services to the Victorian community.

About the Role

Join Melbourne Magistrates' Court and play a vital role supporting the administration of one of Victoria's busiest courts.This is an excellent opportunity for an organised and customer-focused professional to contribute to the delivery of essential court services. As an Administrative Officer, you will provide a range of administrative and customer service support across key functions, including subpoena processing, audio recording requests, family violence list preparation, accounts administration and file management.Working within a collaborative team environment, you will help ensure court operations run efficiently while handling sensitive information with professionalism, discretion and care. Team members are trained across all areas to support workflow management and respond to changing operational demands.This is an excellent opportunity to build valuable skills in administration, computer systems, time management and attention to detail within a dynamic court environment. Through regular rotation across different functions, team members gain broad experience while contributing to the efficient delivery of court services.

Key responsibilities

• Providing administrative support across a range of court functions.
• Processing subpoenaed documents and audio recording requests.
• Assisting with Family Violence Registry list preparation and file management.
• Managing records, archiving and document administration.
• Processing payments, banking transactions and trust account reconciliations.
• Responding to enquiries from court users and stakeholders with professionalism and empathy.
• Maintaining the security and confidentiality of sensitive information.
• Rotating across administration functions to support operational requirements.

About You

This is an entry-level position and previous administration experience is desirable. Most importantly, you will bring a willingness to learn new systems and processes quickly, an eye for detail, and the ability to manage competing priorities while maintaining a high level of accuracy. You will be adaptable, organised and able to work across a variety of administrative functions within a fast-paced environment, contributing to the effective delivery of court services.If you are looking for a rewarding administrative role where your work contributes to the delivery of accessible and efficient justice services, we encourage you to apply.

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.We aim to create a workforce that reflects the community in which we live.If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part ofour hiring process to ensure the right fit for both candidates and Court Services Victoria.