Chullora Forklift & Customer Service Operator

Knauf Australia; Canterbury-Bankstown; On-site; AUD 39,950 - 53,726; Full time

Benefits offered by this job

14 weeks parental leave

Yearly pay review

Free onsite parking

Health-related discounts

Career development and training

Job summary

Knauf Australia is seeking a Customer Service Operator – Forklift Driver at the Chullora site. The role handles daily distribution activities, customer interactions, and warehouse tasks to support the trade store.

The position requires a forklift licence, good computer skills, and the ability to work full-time, Mon-Fri from 6am to 3pm. Onsite parking is available, with benefits including 14 weeks parental leave and a yearly pay review.

Qualifications

• Experience in distribution/logistics environment.
• Experience using Microsoft Office.
• Must hold a forklift licence and be physically fit for manual handling.

Responsibilities

• Hand unloading plasterboard as an offsider.
• Deal with customers face-to-face and over the phone.
• Picking and packing orders daily.
• Regularly checking and making up orders.
• Receiving goods and checking paperwork with accuracy.
• Loading and unloading customer vehicles.
• Maintain equipment and report faults.
• Record and report customer complaints per procedures.
• Assist with stock counts and inventory records.
• Perform general warehouse duties and housekeeping.

Skills

Customer service

Education

Forklift licence (cert)

Tools

Microsoft Office

Forklift licence

Job description

• Prior experience within the Distribution & logistics Industry is highly desirable
• Experience using Microsoft office
• Ability to work from the Chullora site full time – Mon-Fri 6am-3pm
  
  

About You

• Located in or near Chullora.
• Prior experience within the Distribution & logistics Industry is highly desirable
• Experience using Microsoft office
• Ability to work from the Chullora site full time – Mon-Fri 6am-3pm
  
  

What You Will Need To Join Us

• Full and Unrestricted Australian working rights - We do not offer visa sponsorship
• Valid Police Check
• Valid forklift licence
• Be physically fit and comfortable with manual handling
• Successful completion of pre-employment medical
  
  

Why you will LOVE working at Knauf Australia!

• $34.00 per hour + super + allowances
• 14 weeks Parental Leave (primary carer)
• Yearly Pay Review
• Access to discounts on Health Insurance, Gym Memberships, Qantas lounge, Novated leasing and trade discounts
• Career Development and Training opportunities
• Free onsite parking
  
  

About The Role

As a Customer Service Operator – Forklift Driver you will report to the Trade Store Manager, where you will be responsible for distribution activities through the daily operations of the Chullora trade store.

Some Tasks As Part Of This Role Include

• Hand unloading plasterboard as an offsider
• Dealing with Customers face-to-face & over the phone
• Picking & Packing orders on a daily basis
• Regularly check & make up orders
• Receipt goods & checking off paperwork while maintaining due diligence
• Loading/unloading customer vehicles
• Maintain operational equipment and report any faults or damage to management
• Record and report any customer complaints to the Trade Stores Manager regarding product and / or service via Knauf's complaint and customer procedures
• Assist with stock take / inventory counts process to ensure accurate inventory records are maintained
• General warehouse duties & housekeeping
  
  

About Us

Knauf is one of the world’s leading manufacturers of modern insulation materials, gypsum wallboard systems, plasters and accessories, thermal insulation composite systems, floor screed, floor systems, and construction equipment and tools.

With more than 250 production facilities and sales organizations in over 90 countries, 40,000 employees worldwide. The Knauf Group is without doubt one of the big players on the market – in Europe, the USA, South America, Asia, Africa, and Australia.

Next Steps

If you would like to be considered for the position, please click "apply” and Shortlisted applicants will be contacted by a member of our talent team.

Please note, applicants must have entitlements to work in Australia. As part of the recruitment process, police and medical checks for security clearance pertaining to specific job requirements will be conducted for successful applicants

We are committed to celebrating diversity and creating an inclusive environment. We encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. Please let our team know if we can adjust our recruitment process to support your accessibility needs.

Knauf is one of the world’s leading manufacturers of modern insulation materials, drylining systems, plasters and accessories, thermal insulation composite systems, paints, floor screed, floor systems, and construction equipment and tools.

We offer an opportunity to be part of a global family of over 40,000 high-performing people in 96 countries, who are dedicated to the same core values, and to a shared sense of purpose.

We encourage all our people to shape their own career, pro-actively building their future with the freedom to stretch their skills and to learn new ones.