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Chow Tai Fook Jewellery seeks a passionate, experienced Client Advisor for its Sydney boutique at Westfield Sydney. This full-time role focuses on delivering an exceptional luxury shopping experience and maintaining brand standards.
You will engage with clients, keep product knowledge sharp, and work across retail hours, including weekends. Competitive remuneration with commissions accompanies opportunities for growth within a global luxury brand.
Joining Chow Tai Fook Jewellery means stepping into a prestigious legacy that combines artistry and tradition with a modern, confident approach since 1929. For almost 100 years, our dedication to creating the finest designs has held true by weaving together unmatched craftsmanship and authentic heritage. This is made possible by the people and culture we embrace and embody as the leading jewellery company from Asia. We are Chinese house of timeless craft and beauty.
Our strong focus on career development provides ample opportunities for personal growth, skills enhancement, and advancement. By joining Chow Tai Fook Jewellery, you will be at the forefront of innovation in the luxury retail industry, influencing a global audience through a network of over 7,000 shops worldwide.
We welcome you on our Group’s journey to be the most trusted jewellery group that is a lifetime partner for every generation.
We are seeking a passionate, experienced and customer-focused Full-Time Client Advisor 5 days a week to join our Sydney boutique at Westfield Sydney.
You will play an important role in bringing the Chow Tai Fook experience to life, ensuring every client interaction reflects our brand heritage, artistry and exceptional service standards.
Provide an outstanding customer experience, creating an exceptional shopping experience.
Maintain an in-depth knowledge of our products, including features and styling options, to effectively assist customers.
Assist in achieving sales targets by engaging with customers and recommending suitable products
Manage inventory level through conducting inventory counts and maintaining clear inventory records.
Ensure the store is impeccably maintained, with visual displays that reflect the brand’s image and current promotions.
Be available to work across retail trading hours, including weekends and public holidays when required.
Previous sales experience, preferably within jewellery, luxury retail or a premium customer service environment.
Passion for luxury products, jewellery and fashion, with a strong sense of style.
Presentable, confident and professional, with strong interpersonal and communication skills.
Customer-focused with a genuine interest in building relationships with clients.
Ability to work collaboratively in a team environment.
Multilingual skills are highly desirable to support our diverse clientele.
Be part of Chow Tai Fook’s exciting brand expansion in Australia, bringing one of Asia’s most iconic luxury names to a new and growing market.
Work alongside an experienced team that values initiative, collaboration, and innovation.
Competitive remuneration with commissions.
Access to exclusive training and professional development tailored to leadership growth within the luxury retail sector.
Opportunity to grow your career locally and internationally, within one of the world’s most recognized jewellery brands.
Join a people-focused culture where your contribution, expertise, and leadership are celebrated.
Please note that due to high interest, only shortlisted candidates will be contacted.
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