Channel Account Executive, Australia

Genetec; Australia; On-site; AUD 90,000 - 150,000; Full time

Job summary

Genetec is seeking a Channel Account Executive in Australia to lead partner programs, recruit new partners, and drive revenue growth across SaaS and cloud offerings. You will onboard partners, provide training and materials, and align cross‑functional teams to ensure program success.

You will articulate value to both technical and non‑technical stakeholders, support partner enablement, and help manage CRM/partner portal access while navigating compliance considerations.

Responsibilities

• Execute channel strategy to drive partner-led revenue growth and market expansion.
• Identify and recruit new channel partners aligned to target markets and product priorities.
• Conduct initial partner onboarding process, ensuring new partners are set up in CRM systems or partner portals with the correct permissions and access to tools.
• Enable partners with training, demos, and sales materials.
• Execute Cloud Partner Program and build a scalable onboarding program for SaaS partners.
• Align cross-functional teams (sales, marketing, product) to support partner success and program execution.
• Solid understanding of SaaS, cloud, and hybrid solutions, with the ability to explain value propositions clearly to both technical and non-technical partner stakeholders.
• Familiarity with physical security technologies such as access control, video surveillance, and cloud-based platforms is an advantage.
• General awareness of system integrations, migrations from legacy platforms, and device compatibility to help support partner discussions and enablement activities.
• Strong written and verbal communication skills, with experience supporting or delivering partner-facing presentations, training sessions, webinars, or workshops.
• Partner Enablement & Coordination: Experience assisting with partner onboarding, CRM or partner portal setup, and ensuring correct access to tools, resources, and documentation.
• Organised and detail-oriented, with the ability to support sales programs, campaigns, and ongoing channel initiatives.
• Proactive in helping partners navigate internal systems, sales enablement tools, and product catalogs.
• Basic understanding of regional compliance and industry standards (e.g., data sovereignty, ISO standards, security best practices).

Job description

The Channel Account Executive will support channel initiatives across the assigned territory. You will be responsible for identifying, onboarding, and nurturing both new and existing strategic expand market reach for some key offering including SaaS, and drive revenue growth.

Responsibilities, not limited to:

• Execute channel strategy to drive partner-led revenue growth and market expansion
• Identify and recruit new channel partners aligned to target markets and product priorities
• Conduct initial partner onboarding process, ensuring new partners are set up in CRM systems or partner portals with the correct permissions and access to tools
• Enable partners with training, demos, and sales materials
• Execute Cloud Partner Program and build a scalable onboarding program for SaaS partners
• Align cross-functional teams (sales, marketing, product) to support partner success and program execution

Channel, Technical & Solution Awareness

• Solid understanding of SaaS, cloud, and hybrid solutions, with the ability to explain value propositions clearly to both technical and non-technical partner stakeholders.
• Familiarity with physical security technologies such as access control, video surveillance, and cloud-based platforms is an advantage.
• General awareness of system integrations, migrations from legacy platforms, and device compatibility to help support partner discussions and enablement activities.

Communication & Presentation Skills

• Strong written and verbal communication skills, with experience supporting or delivering partner-facing presentations, training sessions, webinars, or workshops.
• Ability to structure information clearly, maintain engagement, and respond confidently to partner questions.
• Comfortable supporting consultative or value-based sales motions by reinforcing messaging and best practices provided by the Channel Sales team.
• Partner Enablement & Coordination
• Experience assisting with partner onboarding, CRM or partner portal setup, and ensuring correct access to tools, resources, and documentation.
• Organised and detail-oriented, with the ability to support sales programs, campaigns, and ongoing channel initiatives.
• Proactive in helping partners navigate internal systems, sales enablement tools, and product catalogs.

Industry & Compliance Awareness

• Basic understanding of regional compliance and industry standards (e.g., data sovereignty, ISO standards, security best practices), with the ability to elevate or align messaging with internal experts when needed.
• Able to position compliance considerations in support of partner conversations and solution value.