Change Manager - Digital Program (OneCouncil)

Campbelltown City Council; Campbelltown; On-site; AUD 149,000 - 162,000; Full time

Benefits offered by this job

Onsite parking

Fortnightly pay

Generous leave provisions

Temporary full-time position

Job summary

Campbelltown City Council is seeking a Change Manager for the Digital Program (OneCouncil) to lead the change management stream of the Council’s digital transformation, shifting from legacy systems to a modern enterprise SaaS.

The role develops change, communications and training strategies using Prosci and ADKAR, partnering with executives, sponsors and project teams to drive readiness, adoption and sustained business outcomes across all modules.

Qualifications

• Lead organisational change management on large, multi-year ERP programs.
• Prosci methodology applied at program level with ADKAR for adoption and reinforcement.
• Coordinate and quality assure training delivered by vendors and internal trainers.
• Develop and execute program communications plans across executives and frontline audiences.
• Engage stakeholders at all levels including governance groups and partners.
• Influence without direct line authority to secure cross-divisional commitment.

Responsibilities

• Lead the program change stream for the OneCouncil Digital Transformation Program.
• Deliver change, communications and training strategies across all modules.
• Apply Prosci and ADKAR to drive readiness and long-term outcomes.
• Collaborate with Executive Sponsors, Program Control Groups and business leaders.
• Measure adoption and change readiness across Council.

Skills

Change management

Prosci certification

Stakeholder engagement

Training needs analysis

Communications planning

Influence without authority

Education

Tertiary qualifications in a relevant discipline

Tools

TechnologyOne OneCouncil

Job description

Change Manager - Digital Program (OneCouncil)

Campbelltown City Council – Campbelltown NSW

Change Manager - Digital Program (OneCouncil)

• Lead the program change stream
• Great team and community environment
• Temporary full-time position, working 35 hours per week (3-year contract)
• Salary from $149,302.83 to $161,869.03 per annum + 12% super

About us:
We are not your usual, we are upbeat, resourceful and determined. Our staff and community are at the core of what we do which is why we are looking for new ways to work together and serve our community through exceptional customer experience.
Naturally welcoming, we share good-natured humour and positivity. We aim to inspire a sense of possibility and create opportunities for all by rolling up our sleeves. Our workplace is agile and flexible, keeping ahead of the times. Be a part of it, let’s get something started!

About the role:

This role leads organisational change management for the OneCouncil Program, Council’s digital transformation initiative, delivering the transition from multiple legacy systems to a modern enterprise SaaS platform.

The position is responsible for developing and delivering change, communication and training strategies across all program modules, applying the Prosci Change Management Methodology and ADKAR framework to drive readiness, adoption and long-term business outcomes. Working closely with Executive Sponsors, Program Control Groups, business leaders and project teams, the role builds organisational capability, measures adoption and change readiness, and influences successful implementation across Council without direct line authority.

To succeed in this role you will demonstrate the following key skills and attributes:

• Tertiary qualifications in a relevant discipline; and/or extensive professional experience. Prosci certification is strongly preferred.
• Substantial experience leading organisational change management on large, multi-year ERP or enterprise system programs; experience with TechnologyOne OneCouncil or a comparable Tier 1 ERP implementation is highly regarded.
• Demonstrated practical application of the Prosci Methodology, including the 3-Phase Process at program level and ADKAR for adoption and reinforcement measurement.
• Proven experience leading training needs analysis at scale across corporate and field-based workforces, and coordinating and quality assuring training delivered by vendors, implementation partners and internal trainers.
• Demonstrated experience developing and executing program communications plans across executive, management and frontline audiences.
• Excellent stakeholder engagement skills, with demonstrated ability to work with executives, governance groups, vendors and implementation partners.
• Demonstrated ability to influence and secure commitment across divisions without line authority.
• Commitment to living our values of respect, integrity, teamwork, trust and optimism. It is through respect, integrity and teamwork that we build trust and create optimism for Campbelltown’s future.

As a member of our friendly and passionate team, you’ll receive the following benefits:

• Onsite parking and convenient office location directly opposite Campbelltown Station
• Fortnightly Pay
• Generous leave provisions
• Temporary full-time position, working 35 hours per week (3-year contract)
• Salary from $149,302.83 to $161,869.03 per annum + 12% super

Contact:For further information on this position please contact Jaime Nelson, Manager Customer Experience on [phone].

Campbelltown City Council is an Equal Employment Opportunity employer and values the unique contributions of all people. Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability are encouraged to apply.
Council also recognises the skills and attributes of veterans and welcomes applications from ex-service personnel.