Change Lead

Ajq; Sydney; On-site; AUD 140,000 - 190,000; Full time

Job summary

AJQ Consulting is seeking an experienced Change Lead for a 12-month contract, based in Sydney, Brisbane, Melbourne, or Canberra. You will lead change strategy, readiness and cutover prep across business areas to ensure adoptive success of new systems and ways of working.

You will build sponsorship, guide a small change team, and collaborate with stakeholders across core program streams to plan, deliver change readiness and adoption at scale.

Qualifications

• 8+ years in change management.
• 3+ years leading change on large technology programs.
• Experience in regulated, secure environments such as government or financial services.
• Experience with regulatory or government transformation, legacy modernisation or data migration.
• Familiarity with Prosci, Kotter or similar methodologies.
• Ability to lead adoption and business readiness activities with stakeholders and SMEs.

Responsibilities

• Set the change strategy, impact assessments and training plans.
• Prepare business areas for cutover, go-live and legacy decommissioning.
• Build sponsorship and lead a small change team.
• Plan, build and deliver adoption and change readiness with stakeholders.
• Develop and utilise the Change Toolkit and engagement strategies.
• Coordinate change events such as town halls and roadshows.
• Perform change impact analysis, complexity and readiness assessments.
• Design, deliver and evaluate training and capability uplift interventions.
• Conduct communications and learning needs analyses and improve customer experience.
• Design and implement change impact and business readiness workshops outputs.

Skills

Change management

Program leadership

Regulated environments

Stakeholder engagement

Training design

Communication skills

Security awareness

Cross-functional collaboration

Tools

Prosci

Kotter

Job description

AJQ Consulting is a leading provider in the delivery of Information Technology & Professional Services.

Our success is built on our team.

At AJQ, we take a warm and collaborative approach to work, and we're committed to creating an inclusive environment where everyone can thrive.

We are looking for an experienced Change Lead to join our delivery team at AJQ on a 12-month contract basis, based in either Sydney/Brisbane/Melbourne or Canberra.

As a Change Lead you will make sure new systems and ways of working are adopted and sustained. You will lead change strategy, readiness and cutover preparation across business areas.

What you'll do

• Set the change strategy, impact assessments and training plans
• Prepare business areas for cutover, go-live and legacy decommissioning
• Build sponsorship and lead a small change team
• Work with business stakeholders and core program streams to plan, build and deliver adoption and change readiness
• Contribute to building, maintaining and utilising the Change Toolkit and engagement strategies
• Support the planning and delivery of change events such as town halls and roadshows
• Perform change evaluation activities such as change impact analysis, complexity assessments, stakeholder analysis and business readiness assessments.
• Design, develop, deliver and evaluate training and capability uplift interventions to support change learning outcomes
• Undertake communications and learning needs analyses as required and assess opportunities for improved customer experience
• Support and drive the design, implementation and outputs of change impact and business readiness workshops

What you bring

• 8+ years in change management, 3+ leading change on large technology programs
• Regulated, secure, large-scale environment experience, including government or financial services
• Experience on regulatory or government transformation, ideally legacy modernisation or data migration
• Prosci, Kotter, or similar, and the technical fluency to engage engineers and security teams
• Ability to identify and lead change adoption and business readiness activities, with an understanding of all components of the change management process
• Lead and facilitate productive discussions with colleagues and business SMEs
• Ability to accurately capture change impacts from a variety of data sources and interactions such as workshops, document analysis and transcripts
• Ability to translate large and complex sets of change impact data into effective business readiness activities, communications and learning interventions such as local change plans, FAQs, QRGs, e-learning and other media
• Collaborates with all stakeholders respecting all social and cultural differences
• Adaptable and responsive to time bound project deliverables

Must be an Australian Citizen, able to obtain Baseline Clearance.

To find out more about AJQ Group's Professional Services and other opportunities, please go to our website and follow us on LinkedIn:

www.ajq.com.au

www.linkedin.com/company/AJQ

AJQ Group strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disabilities