Centre Manager

Capstone Recruitment; City of Melbourne; On-site; AUD 120,000 - 180,000; Full time

Job summary

Capstone Recruitment is seeking a dynamic Centre Manager to lead a premier retail asset in Melbourne. Based on-site, you will own centre management, lease administration, and the repositioning strategy to optimise tenant mix and financial performance.

You will partner with the leasing agent, manage budgets, reporting and stakeholder relations across the precinct, ensuring strong operational delivery and a superior tenant experience.

Qualifications

• Significant shopping centre management experience or similar role.
• Strong understanding of lease administration and outgoings budgets.
• Experience shaping tenant mix and leasing strategy is highly regarded.

Responsibilities

• Develop and execute the centre's Business Plan, budgets and client reporting.
• Strategically consider tenancy mix and collaborate with the leasing agent on repositioning.
• Manage lease administration, tenancy schedules and lease compliance.
• Oversee rent roll, billings, outgoings recoveries and arrears management.
• Drive third line income including casual mall leasing, mall media and licences.
• Be the on-site point of contact for the client, retailers and community stakeholders.

Skills

Centre management

Lease administration

Outgoings budgeting

Arrears management

Tenant mix strategy

Stakeholder management

Team collaboration

Education

Tertiary qualifications

Job description

Our client is a globally recognised property leader with a significant portfolio of premium commercial and retail assets. This role sits within their Victorian retail team, based on-site at one of Melbourne's most iconic and recognisable retail destinations.

About the Role

This is a genuine opportunity to join at a pivotal moment, as the asset embarks on an exciting remix and repositioning of its retail offer. You will take full ownership of centre management and lease administration, while playing a key role in shaping the tenant mix and the future direction of the asset.

Key responsibilities include:

• Developing and executing the centre's Business Plan, budgets and client reporting
• Strategically considering tenancy mix and working alongside the appointed leasing agent through the repositioning
• Managing lease administration, tenancy schedules and lease compliance
• Overseeing rent roll, billings, outgoings recoveries and arrears management
• Driving third line income including casual mall leasing, mall media and licences
• Acting as the key on-site point of contact for the client, retailers and community stakeholders
• Supporting retailer fitouts and working closely with operations, CX and marketing across the precinct

About You

• Significant shopping centre management experience (ideally 5+ years)
• Strong commercial acumen across lease administration, outgoings budgets and arrears
• Tenant mix and leasing strategy experience highly regarded
• Confident working with institutional owners and managing a diverse range of stakeholders
• A collaborative, one-team operator who enjoys working across a broader precinct team
• Tertiary qualifications preferred