Catering Sales Manager (12 Month Fixed Term Contract)

Four Seasons Hotels; Sydney; On-site; AUD 87,000 - 100,000; Full time

Benefits offered by this job

Complimentary Accommodation at other 4

Complimentary Dry Cleaning for Staff

Complimentary Employee Meals

Job summary

Four Seasons Hotels in Sydney is seeking an experienced Catering Sales Manager for a 12-month fixed-term contract covering parental leave. You will secure catering business across market segments, create and prospect new accounts, generate leads and maintain key relationships.

The role requires outstanding communication, the ability to adapt to diverse internal audiences, and a strong drive for results within a luxury hospitality setting. Competitive salary and benefits accompany the position.

Qualifications

• 2+ years of experience in an events sales role in a large operation.
• Ability to prioritise and work through multiple files and tasks simultaneously.
• Strong communication and rapport-building skills with internal and external clients.
• Solid local market knowledge.
• Sound knowledge of computer systems.

Responsibilities

• Drive Catering Sales by negotiating with clients to achieve maximum revenue and profit while meeting client needs.
• Finalise bookings, maximise revenue potential by upselling in all revenue-producing areas.
• Collaborate with catering planning managers and hotel operations to ensure client satisfaction.
• Foster strong working relationships with sales and marketing teams for smooth planning of conferences/events.
• Coordinate with on-site AV company and other suppliers to meet client needs and hotel requirements.
• Coordinate and negotiate sales efforts between sales and catering to maximise function space utilization.

Skills

2+ years events sales experience

multitasking

strong communication

rapport building

local market knowledge

Job description

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world – and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world – and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves.

About the Role of Catering Sales Manager:

An exciting opportunity has become available for an experienced Catering Sales Manager to join our team on a 12-month fixed-term contract covering a period of parental leave. Working closely with and reportingto the Director of Catering & Conference Services, you will be responsible for securingCatering business across all market segments. You will create and prospect long lasting new accounts, generate leads and maintain key relationships.

We are looking for someone with superior communication skills, one who is able to vary their style to suit a wide internal audience whilst maintaining and strengthening relationships with key corporateclients and partners. To thrive in this role, the ideal candidate will have a hunger for results, a thirst for providing a memorable guest experience, be a savvy negotiator and influencer, a swift decision maker and will enjoy the challenge of multi-tasking whilst meeting tight deadlines.

What you will do:

• Driving Catering Sales by negotiating with clients to achieve maximum revenue/profit potential whilst satisfying our clients needs. Negotiating the type and costs of services to be provided within contract and budget

• Finalise all bookings, maximizing all revenue potential by upselling in all revenue producing areas

• Work closely with the catering planning managers and all key hotel operational departments to ensure the clients satisfaction

• Foster a strong working relationship with fellow sales and marketing team members to provide smooth and efficient planning in the lead up to conferences/events and group stays

• Work together with our on-site AV company to confirm audio visual needs for conferences and events, as well as other outside suppliers and contractors engaged by the client or hotel to provide services

• Coordinate and negotiate the sales efforts between sales department and catering to insure proper utilization of function space to yield maximum revenues

What you will bring:

• At least 2 years previous experience in a events sales role in a large operation

• Able to prioritize and work through multiple files and tasks simultaneously

• Strong communication and rapport building skills with internal and external clients

• Solid local market knowledge

• Sound knowledge of computer systems

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package

• Excellent Training and Development opportunities

• Complimentary Accommodation at other Four Seasons Hotels and Resort

• Complimentary Dry Cleaning for Employee Uniforms

• Complimentary Employee Meals

The approximate annual salary for this role is $87k plus super/incentive/benefits.