Food & Beverage Assistant Manager

Four Seasons Hotels; Sydney; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Excellent training and development

Complimentary accommodation at otherFS

Complimentary dry cleaning for staff

Complimentary employee meals

Job summary

Four Seasons Hotels in Sydney is seeking an experienced Food & Beverage Assistant Manager to balance daily operations at Mode Kitchen & Bar and ensure guest experiences meet our luxury standards. The role focuses on leading the team, problem solving and delivering results with care and hospitality.

You will manage labour and costs, recruit and develop staff, and foster a culture that blends performance with warmth.

Qualifications

• 2 years' experience in a restaurant leadership role in a 5* hotel with high volumes.
• Passion to provide an outstanding guest experience.
• Authentic and engaging leadership style.
• Positive, can-do attitude with resilience and maturity.
• Strong communication and collaboration across hotel departments.
• Understanding of luxury service and attention to detail.

Responsibilities

• Maintain a strong operational presence across all meal periods to ensure service standards and the guest experience remain at an optimum.
• Provide leadership, development, support, coaching and constructive feedback for the team.
• Cultivate a culture that encourages people to connect and thrive, allowing people space to be themselves, whilst aligning the team with restaurant goals.
• Drive performance, by setting metrics and benchmarks, identifying ways to improve how we do things and leading the way with industry trends.
• Be proactively involved with the recruitment, selection and retention efforts in order to ensure that top talent are sought, confirmed and retained.
• Develop strong internal relationships across the hotel ensuring solid partnerships with those who will contribute to the success of the Food & Beverage Division.
• Closely managing labour and operating expenses through effective scheduling, purchasing decisions and stock control.

Skills

Restaurant leadership

Guest experience

Communication skills

Team collaboration

High-volume service

Luxury hospitality

Job description

22h ago , from Four Seasons Hotels and Resorts

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world – and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world – and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves.

About the role:

The Food & Beverage Assistant Manager balances the day to day management of the Mode Kitchen & Ba and ensuring the smooth operation of our main service periods whilst developing and engaging the team, problem solving and delivering results for the business, from a people, product and profit perspective.

To thrive in this role, the ideal candidate will have a solid track record in high quality hotels/restaurants, a passion for delivering a memorable dining experience and a hunger for delivering results, by cultivating a team culture that is fun, performance driven and constantly looking to evolve.

What you will do:

• Maintain a strong operational presence across all meal serving periods to ensure service standards and the guest experience remain at an optimum

• Provide leadership, development, support, coaching and constructive feedback for the team

• Cultivate a culture that encourages people to connect and thrive, allowing people space to be themselves, whilst aligning the team with restaurant goals

• Drive performance, by setting metrics and benchmarks, identifying ways to improve how we do things and leading the way with industry trends

• Be proactively involved with the recruitment, selection and retention efforts in order to ensure that top talent are sought, confirmed and retained

• Develop strong internal relationships across the hotel ensuring solid partnerships with those who will contribute to the success of the Food & Beverage Division

• Closely managing labour and operating expenses through effective scheduling, purchasing decisions and stock control

What you will bring:

• 2 years' experience in a restaurant leadership role in a 5* hotel with a high focus on quality whilst operating at high volumes

• A passion to provide an outstanding guest experience

• A leadership style that is authentic and engaging

• A positive, can-do attitude that shows resilience and maturity, with strong communication skills

• A collaborative style that will build strong relations with all Hotel departments who are key to the success of the F&B Division

• A strong understanding of luxury, with a sharp attention to detail and high focus on service

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package

• Excellent Training and Development opportunities

• Complimentary Accommodation at other Four Seasons Hotels and Resort

• ComplimentaryDry Cleaning for Employee Uniforms

• Complimentary Employee Meals