Casual Team Member

Metcash; City of Latrobe; On-site; AUD 30,000 - 36,000; Full time

Benefits offered by this job

Extra shifts for the right candidate

Ongoing training in construction

Career development opportunities

Job summary

Wells Mitre 10 Latrobe is seeking a casual trade and retail team member to join a friendly, customer‑focused team. You will greet customers, process sales at the counter, assist with phone orders, and help with click-and-collect while keeping the store tidy and well stocked.

This role offers a Monday–Friday schedule with occasional Saturdays, opportunities for extra shifts, and ongoing training in the construction industry. A positive, team‑oriented attitude is essential.

Qualifications

• Welcoming and assisting customers at the front counter.
• Strong communication abilities, both written and verbal.
• Proficient computer skills with attention to detail.
• Team-oriented with a positive attitude.
• Forklift licence preferred but not essential.

Responsibilities

• Welcoming and assisting customers at the front counter.
• Processing sales through our POS system.
• Answering phone enquiries and helping with click-and-collect orders.
• Keeping the front-of-store area neat, organised, and well-stocked.
• Working as part of a close-knit team to deliver excellent customer service.

Skills

Customer service

Interpersonal skills

Computer literacy

Team player

Attention to detail

Tools

POS system

Job description

Wells Mitre 10 Latrobe is seeking an outgoing individual to join the team as a Casual Trade and Retail Team Member

This position will suit an enthusiastic and motivated individual with strong attention to detail and a focus on continuous improvement. Working with various team members and customers, you will have excellent interpersonal skills to build solid, long-term relationships.

This role is majority a Monday – Friday opportunity with the occasional Saturday when required.

What you will be doing

• Welcoming and assisting customers at the front counter
• Processing sales through our POS system
• Answering phone enquiries and helping with click-and-collect orders
• Keeping the front-of-store area neat, organised, and well-stocked
• Working as part of a close-knit team to deliver excellent customer service

What you will bring

• Proficient in computer skills with a keen attention to detail
• Strong communication abilities, both written and verbal
• Team-oriented with a positive and enthusiastic attitude
• Passionate about delivery exceptional customer service
• Forklift licence preferred but not essential

What we will offer

• Opportunity for extra shifts for the right individual
• Ongoing training and exposure to the construction industry
• Opportunities for training and future caerer development

About Us

For over 50 years Mitre 10 has been the local and independent hardware store to thousands of Australians. Our focus is on people, performance and providing great customer outcomes by working together and building partnerships.

We’re the leading partner to over 635 independently owned stores – giving them a competitive advantage to take the big chains to task, and with the trusted, strong heritage, hardware brands of Mitre 10 and Home Hardware, we enable retailers to the best stores in their town and as such ensuring builders, renovators and DIY’ers build, renovate and maintain the best homes for Australian families.