Casual Student Enrolment Support Officer

TAFE Gippsland; Morwell; On-site; AUD 55,000 - 58,000; Full time

Benefits offered by this job

Employee Assistance Program

Job summary

TAFE Gippsland is seeking casual Customer Service Officers to join our Student Operations team during the peak enrolment period. You will support prospective and current students with enrolment enquiries and administrative tasks to ensure accurate documentation.

Based at Yallourn, Morwell, Traralgon or Sale FLC campus, you may travel between campuses during work hours. This role demands first-rate customer service, strong organisation and the ability to thrive in a fast-paced environment focused

Qualifications

• Proven experience in customer service and administration roles.
• Strong verbal and written communication skills.
• Ability to work collaboratively in a team and independently.

Responsibilities

• Assist enrolment enquiries and administrative processes.
• Maintain accurate student records and documentation.
• Support compliance requirements and deliver student-centred service across channels.

Skills

Customer service

Administration

Communication

Organisational skills

Problem solving

CRM systems

Travel between campuses

Teamwork

Tools

CRM software

Job description

TAFE Gippsland is seeking casual Customer Service Officers to join our Student Operations team during the peak enrolment period. You will support prospective and current students with enrolment enquiries and administrative tasks to ensure accurate documentation.

Based at Yallourn, Morwell, Traralgon or Sale FLC campus, you may travel between campuses during work hours. This role demands first-rate customer service, strong organisation and the ability to thrive in a fast-paced environment focused