Casual Shuttle Driver & Guest Concierge

Minor Hotels ANZ; Jerrys Plains; On-site; AUD 39,000 - 50,000; Part time

Benefits offered by this job

Career Growth

Exclusive Hotel Deals

Global Perks

Retail Rewards

Experiences

Banking and Insurance

Wellness Support

Job summary

Minor Hotels ANZ is seeking a friendly Shuttle Bus Driver for Avani Cypress Lakes Resort in New South Wales on a casual basis. You will operate the resort shuttle, assist guests with luggage, provide local recommendations and support Front Office between shuttle runs.

The role emphasises guest service, safety and presentation, with a 7-day rotating roster including weekends and public holidays. Previous hospitality or transport experience is highly regarded.

Qualifications

• Current and unrestricted Australian Driver's Licence.
• Genuine passion for customer service and hospitality.
• Excellent communication and interpersonal skills.
• Friendly, professional and well-presented approach.
• Strong time management and organisational skills.
• Ability to work independently while remaining part of a wider team.
• Flexibility to work across a 7-day rotating roster, including weekends and public holidays.
• Previous experience in hospitality, transport, concierge or customer service is highly regarded.

Responsibilities

• Operate the resort shuttle service safely and efficiently, ensuring guests are collected and dropped off on schedule.
• Welcome guests in a friendly and professional manner.
• Assist with luggage handling, transport and storage.
• Provide information about the resort, local attractions and the Hunter Valley region.
• Complete daily vehicle safety checks and maintain shuttle cleanliness and presentation.
• Communicate guest movements, special requests and VIP arrivals with relevant departments.
• Support Front Office and Concierge operations between shuttle services.
• Assist with guest enquiries and help resolve issues professionally.
• Maintain high standards of personal presentation and customer service.

Skills

Customer service

Communication

Time management

Team player

Professional presentation

Australian Driver's Licence

Job description

Minor Hotels ANZ is seeking a friendly Shuttle Bus Driver for Avani Cypress Lakes Resort in New South Wales on a casual basis. You will operate the resort shuttle, assist guests with luggage, provide local recommendations and support Front Office between shuttle runs.

The role emphasises guest service, safety and presentation, with a 7-day rotating roster including weekends and public holidays. Previous hospitality or transport experience is highly regarded.