Tech-Savvy Retail Consultant — Flexible Hours

Intecrowd Llc; Warrnambool; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

12% Superannuation

Discounts on Telstra services

Leave options including parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Additional leave up to 4 weeks

Learning & career growth opportunities

Flexible working hours

Recognition programs

Job summary

Telstra Retail in Warrnambool is seeking a Casual Customer Service & Sales Consultant to join our store team. You will assist customers with product selection, activate services, and troubleshoot basic issues while delivering friendly, professional service.

Responsibilities include helping customers find solutions, staying up-to-date on Telstra offerings, and contributing to store performance. This role requires strong communication and a positive, team-oriented attitude.

Qualifications

• As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues.
• Excellent communication skills and a customer‑first mindset are essential.

Responsibilities

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Be the Go‑To Tech Expert: Stay up‑to‑date with the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Skills

Great communication skills

Job description

Telstra Retail in Warrnambool is seeking a Casual Customer Service & Sales Consultant to join our store team. You will assist customers with product selection, activate services, and troubleshoot basic issues while delivering friendly, professional service.

Responsibilities include helping customers find solutions, staying up-to-date on Telstra offerings, and contributing to store performance. This role requires strong communication and a positive, team-oriented attitude.