Casual Retail Tech Concierge

Optus; Newcastle City Council; On-site; AUD 47,000 - 52,000; Part time

Benefits offered by this job

25% off Optus products

Counselling services 24/7

Flexible rosters

Diversity networks

Job summary

Optus Belmont is seeking a casual Retail Service Consultant to join the Belmont team. You’ll be the face of Optus, delivering standout customer experiences, exploring our tech products, and sharing knowledge in a simple, friendly way.

Your energy and personality will help uncover customer needs and provide personalised solutions in a welcoming, team-driven environment. You’ll thrive on helping customers, staying composed under pressure, and supporting colleagues.

Qualifications

• Experience delivering friendly, helpful service to customers.
• Ability to explain products and services clearly and simply.
• Willingness to adapt to roster changes and busy periods.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism and care.
• Explore our range of tech products and services, and share knowledge clearly.
• Uncover customer needs and deliver personalised solutions.
• Work as one team to craft a welcoming environment for customers.

Skills

Customer service

Communication skills

Team player

Problem solving

Tech interest

Job description

Optus Belmont is seeking a casual Retail Service Consultant to join the Belmont team. You’ll be the face of Optus, delivering standout customer experiences, exploring our tech products, and sharing knowledge in a simple, friendly way.

Your energy and personality will help uncover customer needs and provide personalised solutions in a welcoming, team-driven environment. You’ll thrive on helping customers, staying composed under pressure, and supporting colleagues.