Casual Retail Tech Advisor | Customer-Centric & Flexible

Optus Enterprise; Ipswich City; On-site; AUD 40,000 - 57,000; Part time

Benefits offered by this job

25% off Optus products

Access to exclusive retailer discounts

Employee networks and diversity initia

24/7 counselling and support services

Job summary

Optus Enterprise is seeking a Casual Retail Service Consultant for our Springfield location. You will directly engage customers, explain tech products, and provide personalised solutions with a friendly, welcoming attitude.

You’ll work with a team to create memorable shopping experiences and support the store’s daily operations. Ideal candidates are enthusiastic, customer-focused, and able to handle inquiries with empathy.

Qualifications

• Ability to understand customer needs and deliver genuine support.
• Excellent communication and interpersonal skills.
• Ability to stay calm and handle challenging inquiries with empathy.
• Team-oriented with a collaborative mindset.
• Positive, energetic personality that engages customers.

Responsibilities

• Be the face of Optus, delivering standout customer experiences.
• Explore and explain Optus products and services in simple terms.
• Identify customer needs and provide personalised solutions.
• Create a welcoming, supportive in-store environment for customers.

Job description

Optus Enterprise is seeking a Casual Retail Service Consultant for our Springfield location. You will directly engage customers, explain tech products, and provide personalised solutions with a friendly, welcoming attitude.

You’ll work with a team to create memorable shopping experiences and support the store’s daily operations. Ideal candidates are enthusiastic, customer-focused, and able to handle inquiries with empathy.