Casual Retail Store Lead — Grow Teams & Customer Experience

Kaisercraft Pty; Nambour; Vor Ort; AUD 30.000 - 41.000; Teilzeit

Benefits dieser Stelle

Generous staff discount

Budget incentives for the team

Employee Assistance Program (EAP)

Family oriented environment

Growth opportunities

Zusammenfassung

Kaisercraft Pty is seeking a Retail Manager for a new store in Nambour, Queensland. The role is casual and situated at a temporary site, with 20–25 hours per week.

Reporting to the Cluster Manager, you will guide a small team to deliver outstanding customer service, manage rosters, recruit and train staff, and ensure strong store presentation. Ideal candidates have prior retail supervisory experience, the ability to coach others, and a passion for selling Kaisercraft products.

Qualifikationen

• Experience leading a team in a retail environment.
• Ability to coach and train staff to achieve targets.
• Strong customer service orientation and problem-solving skills.
• Attention to detail and ability to maintain store standards.
• Flexibility with hours and ability to work weekends when required.

Aufgaben

• Lead by example to deliver exceptional customer experiences and achieve monthly targets.
• Prepare and manage employee rosters.
• Recruit, select and train team members.
• Develop and support a small team to perform at a high level.
• Demonstrate product knowledge to assist customers with purchases.
• Assist with stock control, shrinkage reduction and stock takes.
• Maintain immaculate store presentation through visual merchandising.
• Support promotions and visual merchandising initiatives.

Kenntnisse

Team leadership

Coaching

Customer focus

Problem solving

Communication

Tools

MS Office

POS System

Jobbeschreibung

Kaisercraft Pty is seeking a Retail Manager for a new store in Nambour, Queensland. The role is casual and situated at a temporary site, with 20–25 hours per week.

Reporting to the Cluster Manager, you will guide a small team to deliver outstanding customer service, manage rosters, recruit and train staff, and ensure strong store presentation. Ideal candidates have prior retail supervisory experience, the ability to coach others, and a passion for selling Kaisercraft products.