Store Manager

Kaisercraft Pty; Yeppoon; On-site; AUD 39,000 - 55,000; Part time

Benefits offered by this job

Staff discount

Budget incentives

Employee Assistance Program (EAP)

Family oriented environment

Growth opportunities

Job summary

Kaisercraft Pty is seeking a hands-on Retail Manager to lead and develop our team in Yeppoon, Queensland. Reporting to the Cluster Manager, you will guide your team to deliver outstanding customer experiences, hit monthly budgets, and ensure the store showcases our beautiful product range.

Responsibilities include rostering, recruitment and training, team development, strong product knowledge, loss prevention, and driving promotional initiatives, with flexibility for 25–38 hours per week.

Qualifications

• Experience managing a team.
• Ability to lead by example and coach for high performance.
• Ability to create memorable customer experiences and understand needs.
• Motivation to sell products and meet monthly targets.
• Reliable with high attention to detail and good communication.
• Autonomous, problem solving, and initiative.
• Experience using MS Office suite and a POS system.
• Flexible schedule to cover Mon–Fri and weekends if required.

Responsibilities

• Lead by example to deliver exceptional customer experiences.
• Prepare monthly rosters.
• Recruit, select and train team members.
• Develop and manage a small team.
• Demonstrate strong product knowledge to assist customers.
• Drive loss prevention and stock management.
• Ensure immaculate store presentation and visual merchandising.
• Assist in promotional and visual merchandising initiatives.

Skills

Team leadership

Customer service

Coaching

Sales targets

Problem solving

Communication

Roster management

MS Office

POS system

Visual merchandising

Tools

POS System

MS Office

Job description

Kaisercraft is looking for a professional, hands-on Retail Manager to lead and develop our team in Yeppoon!

Based in Geelong, we’re a family-owned business with over 100 retail stores and counting, located throughout Australia.Whilst we continue to grow, Kaisercraft have a strong focus on ensuring the Kaisercraft values are carried all the way from our Head office through to our Retail Stores. To be successful in this fun & hardworking environment, you will show Mutual Respect, Humility and Integrity and will have a growth mindset to continue to build our much-loved brand.

The Opportunity

Reporting to the Cluster Manager, you will play an integral part in the smooth and efficient running of the store. You will guide your team to assist in ensuring the store is performing to the highest standard through customer service and presenting the store in such a way that it showcases our beautiful product range. Outside of assisting with general day-to-day operations, your other duties and responsibilities may include;

• Leading by example to drive exceptional customer experiences and help them to deliver on monthly team budgets
• Employee monthly rosters
• Recruit, select and train like-minded team members
• Managing and developing a small team
• Demonstratingstrong product knowledge to assist customers in making the best product choice
• Take a proactive approach in loss prevention management i.e. stock shrinkage and stock take
• Ensure store presentation is immaculate through visual merchandising
• Assist in the implementation of promotional & visual merchandising initiatives

About You:

You are looking for 25 to 38 hours per week, possibility of school hours

• Experience with managing a team
• The ability to lead by example, as well as coaching and training your team to deliver a high performing retail store
• The ability to create a memorable experience and understand our customer needs
• A motivated individual with a passion to sell our products and drive your team to meet monthly targets
• Reliable, high attention to detail and good communication skills
• Ability to work autonomously, problem solve and take initiative
• Experience using Microsoft Office suite and a POS System
• Flexibility- Monday to Friday? Want to work weekends? We can accommodate this!

• Generous 70% staff discount on Kaisercraft branded products
• Budget incentives for the team
• Employee Assistance Program (EAP)
• Family oriented environment
• An Australian company with significant growth opportunities

The ideal candidate will be ready to embrace and uphold Kaisercraft's values and in return will be rewarded with a supportive work environment where you can learn and grow with the business.