Casual Retail Service Consultant: Tech & Customer Care

Singtel Group; Australia; On-site; AUD 34,000 - 41,000; Full time

Benefits offered by this job

25% off Optus products

Exclusive partner discounts

Free counselling & support services

Job summary

Optus is seeking a Casual Retail Service Consultant to join the Airlie Beach team. You’ll be the face of Optus, delivering standout customer experiences with optimism and genuine care. Share knowledge of tech products, uncover customer needs, and provide personalised solutions that brighten their day.

Join a supportive crew in a flexible retail role with a focus on customer-first service, teamwork, and a positive, energetic approach to daily interactions.

Qualifications

• Understanding customer needs and delivering genuine support.
• Able to explain tech products in simple terms.
• Empathetic listener who finds practical solutions.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism and care.
• Explore our range of tech products and share knowledge in a simple, helpful way.
• Uncover customer needs and deliver personalised solutions.
• Foster a warm, welcoming environment where customers feel supported.

Skills

Service mindset

Tech navigation

Problem solving

Composure under pressure

Team spirit

Job description

Optus is seeking a Casual Retail Service Consultant to join the Airlie Beach team. You’ll be the face of Optus, delivering standout customer experiences with optimism and genuine care. Share knowledge of tech products, uncover customer needs, and provide personalised solutions that brighten their day.

Join a supportive crew in a flexible retail role with a focus on customer-first service, teamwork, and a positive, energetic approach to daily interactions.