Front Office Receptionist -Warburton Holiday Park

Hampshire Property Group; Warburton; On-site; AUD 34,000 - 44,000; Full time

Job summary

Hampshire Property Group is seeking a Casual Front Office Receptionist for Warburton Holiday Park, a picturesque Yarra Valley destination. The role handles guest greeting, reservations, and general front desk duties to ensure memorable stays.

Experience in hospitality and familiarity with reservation systems (Newbook/RMS) are preferred. You will work on a 7-day rotating roster, including weekends, with an immediate start available.

Qualifications

• Experience in holiday park/hotel/hospitality in a similar role.
• Reservation system experience (Newbook/RMS) preferable; training provided.
• Customer service experience.
• Able to work unsupervised and in a team.
• Strong communication and written skills.
• Broad computer literacy (Word, Excel, Outlook).
• Excellent personal presentation with a friendly disposition.
• Willingness to carry out various tasks.
• Available to roster over a 7-day rotating roster including weekends.
• Available for immediate start.

Skills

Reservation systems

Customer service

Microsoft Office

Communication skills

Teamwork

Professional presentation

Multi-tasking

Immediate start

Roster management

Tools

Newbook RMS

Job description

Front Office Receptionist -Warburton Holiday Park

Hampshire Property Group is a leading provider of residential and holiday park destinations across Australia and New Zealand, offering families and travellers memorable experiences in some of the most beautiful natural settings. We take pride in creating exceptional moments for our residents and guests while preserving the environment and local culture.

Warburton Holiday Park is a spectacular destination in the Yarra Valley, set on 22 acres along the Yarra River. With stunning views, direct river access, and a reputation for providing memorable guest experiences. Warburton Holiday Park offers a range of accommodation and facilities to suit every family.

We are currently looking for a Casual Front Office Receptionist to join our team.

The successful applicant must possess;

• Experience in the holiday park/hotel/hospitality industry in a similar role
• Reservation System Experience e.g., Newbook/RMS preferable, although training will be provided for the successful applicant.
• Customer Service Experience
• Be able to work unsupervised, and as part of a team.
• High level of communication and written skills
• Broad level of computer literacy (Microsoft Office - Word, Excel, Outlook)
• Excellent personal presentation with a friendly disposition
• Have a willingness to carry out various tasks as required.
• Available to be rostered over a 7-day rotating roster including weekends (days/times will vary each week)
• Be available for an immediate start.

The rate of pay for this role is based on the Hospitality General Award. If this sounds like you, we’d love to hear from you.