Casual Investigations Officer – Flexible On-Call

Aruma; Sydney; Hybrid; AUD 39,000 - 55,000; Part time

Benefits offered by this job

Hybrid work

Casual positions

Job summary

Aruma is seeking experienced Investigations Officers to support the National Investigations function. The hybrid, on-call casual role focuses on inquiries into incidents, complaints, misconduct, abuse, and safeguarding across the organisation.

As part of the team, you will conduct interviews, gather statements, prepare reports, and work mainly through Microsoft Teams with occasional local travel. Flexibility to respond quickly during peak periods is essential.

Qualifications

• Experience in investigations, incident review, compliance, quality, or complaint management.
• Ability to work independently, adapt to changing priorities, and manage a diverse caseload.
• Strong emotional intelligence and resilience.
• Excellent written and verbal communication skills.
• Demonstrated impartiality, ethical conduct, and commitment to confidentiality.
• Ability to interpret legislation, safeguarding frameworks, and organisational policies.

Responsibilities

• Assist with investigations across a range of complex matters.
• Conduct interviews and gather statements.
• Prepare high-quality investigation reports.
• Work primarily via Microsoft Teams, with occasional local travel as required.

Skills

Investigation experience

Interviewing

Report writing

Communication

Confidentiality

Tools

Microsoft Office

Microsoft Teams

Case management software

Job description

Aruma is seeking experienced Investigations Officers to support the National Investigations function. The hybrid, on-call casual role focuses on inquiries into incidents, complaints, misconduct, abuse, and safeguarding across the organisation.

As part of the team, you will conduct interviews, gather statements, prepare reports, and work mainly through Microsoft Teams with occasional local travel. Flexibility to respond quickly during peak periods is essential.