Casual Front Desk & Guest Services Concierge

Tasman Holiday Parks; Kioloa; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Accommodation discounts

Parental leave

Volunteer leave

Employee assistance program

Job summary

Tasman Holiday Parks in Kioloa Beach is seeking a friendly Receptionist to join on a casual basis. You will greet guests, manage check-ins, take reservations and share local information to ensure a memorable stay.

You will handle front-desk enquiries and bookings, collaborate with other departments, and weekend/holiday shifts are required. Experience with booking systems (New Book preferred) and a customer-first mindset are essential.

Qualifications

• Experience in booking systems or the ability to master them quickly.
• Ability to establish strong relationships with guests and residents.
• Willingness to work weekends and peak holiday periods.

Responsibilities

• Deliver front-line reception services including check-ins and reservations.
• Provide helpful local information to guests to ensure a memorable stay.
• Manage enquiries, bookings, reservations and face-to-face interactions politely and efficiently.

Skills

Booking systems

Guest relationships

Flexibility

Customer service

Team player

Tools

New Book

Job description

Tasman Holiday Parks in Kioloa Beach is seeking a friendly Receptionist to join on a casual basis. You will greet guests, manage check-ins, take reservations and share local information to ensure a memorable stay.

You will handle front-desk enquiries and bookings, collaborate with other departments, and weekend/holiday shifts are required. Experience with booking systems (New Book preferred) and a customer-first mindset are essential.