Assistant Electorate Officer (Surfers Paradise)

Queensland Parliament Service; Gold Coast City; On-site; AUD 39,000 - 52,000; Part time

Job summary

Queensland Parliament Service in Surfers Paradise is seeking a Casual Assistant Electorate Officer to support constituent services, community engagement and office administration.

You will respond to enquiries, assist with data entry, prepare correspondence and help coordinate meetings and events within a busy electorate office.

Strong communication and organisational skills, ability to work independently and as part of a small team, and a passion for community service are essential.

Qualifications

• Strong written and verbal communication with a customer-service focus.
• Excellent organisational skills and attention to detail.
• Ability to manage competing priorities and adapt to changing demands.
• Previous administrative or customer service experience preferred.

Responsibilities

• Respond to constituent enquiries in person, by phone, email and correspondence.
• Provide general administrative support including data entry, records management and document preparation.
• Draft correspondence, newsletters and community communications.
• Coordinate meetings, appointments and community events.
• Maintain accurate records and information systems.
• Undertake research and information gathering on local issues as required.
• Distribute information and engage with local community groups and stakeholders.
• Contribute to the smooth operation of the electorate office and undertake other duties as directed.

Skills

Constituent service

Communication skills

Organisational skills

MS Office

Job description

Assistant Electorate Officer (Surfers Paradise)

Queensland Parliament Service – Surfers Paradise QLD

John-Paul Langbroek MP is seeking a Casual Assistant Electorate Officer to support constituent services, community engagement and office administration within the Surfers Paradise Electorate Office. This flexible role is ideal for a community-minded individual with strong communication and organisational skills.

Do you have a passion for helping people, strengthening community connections, and supporting the work of Queensland's Parliament? Are you looking for a meaningful role where every day is different and where you can make a difference in your local community?

John-Paul Langbroek MP, Member for Surfers Paradise, is seeking a community-minded and enthusiastic Casual Assistant Electorate Officer to join the Surfers Paradise Electorate Office. This is a great opportunity to contribute to meaningful community outcomes while providing administrative and constituent support within a busy parliamentary office.

Key Objectives

• Provide professional and responsive support to constituents and community stakeholders.
• Assist with the day-to-day administration and operation of the electorate office.
• Support community engagement activities and communications on behalf of the Member.

Your Role

• Assist with responding to constituent enquiries in person, by phone, email and correspondence.
• Provide general administrative support, including data entry, records management and document preparation.
• Assist with drafting correspondence, newsletters and community communications.
• Support the coordination of meetings, appointments and community events.
• Maintain accurate records and information systems.
• Undertake research and information gathering on local issues as required.
• Assist with distributing information and engaging with local community groups and stakeholders.
• Contribute to the smooth operation of the electorate office and undertake other duties as directed.

What We're Looking For

• Strong written and verbal communication skills with a focus on customer service.
• Excellent organisational skills and attention to detail.
• Ability to manage competing priorities and adapt to changing demands.
• Proficiency in Microsoft Office applications, including Word, Outlook and Excel.
• A professional, approachable and community-focused attitude.
• Ability to work independently and collaboratively within a small team.
• Previous administrative or customer service experience will be highly regarded.