Assistant Electorate Officer (Surfers Paradise)

Queensland Parliament; Gold Coast City; Hybrid; AUD 71,000 - 102,000; Part time

Job summary

Queensland Parliament in Surfers Paradise is hiring a Casual Assistant Electorate Officer to support constituent services, community engagement and office administration in the Surfers Paradise Electorate Office. This casual, non-standard hours role offers flexible work and the chance to contribute to local community outcomes.

The successful candidate will assist with responding to enquiries, data entry, drafting correspondence, and coordinating meetings and events.

Qualifications

• Strong written and verbal communication with a focus on customer service.
• Excellent organisational skills and attention to detail.
• Proficiency in Microsoft Office applications, including Word, Outlook and Excel.
• Ability to work independently and collaboratively within a small team.
• Previous administrative or customer service experience will be highly regarded.

Responsibilities

• Respond to constituent enquiries in person, by phone, email and correspondence.
• Provide general administrative support, including data entry, records management and document preparation.
• Assist with drafting correspondence, newsletters and community communications.
• Support the coordination of meetings, appointments and community events.
• Maintain accurate records and information systems.

Skills

Customer service

Communication

Office admin

Data entry

Tools

Microsoft Word

Outlook

Excel

Job description

# Assistant Electorate Officer (Surfers Paradise)**Parliamentary Service** (Organisation site) Surfers ParadiseJohn-Paul Langbroek MP is seeking a Casual Assistant Electorate Officer to support constituent services, community engagement and office administration within the Surfers Paradise Electorate Office. This flexible role is ideal for a community-minded individual with strong communication and organisational skills.## Job details| | || --- | --- || Position status | Casual || Position type | Non Standard Hours || Occupational group | Administration || Classification | AEO || Workplace Location | Gold Coast || Job ad reference | QLD/PAR26-115 || Closing date | 11-Nov-2026 || Salary Other | $62.90 per hour || Job duration | || Contact person | Melissa Pearce || Contact details | 07 5600 2100 Access the National Relay Service |Do you have a passion for helping people, strengthening community connections, and supporting the work of Queensland's Parliament? Are you looking for a meaningful role where every day is different and where you can make a difference in your local community? John-Paul Langbroek MP, Member for Surfers Paradise, is seeking a community-minded and enthusiastic Casual Assistant Electorate Officer to join the Surfers Paradise Electorate Office. This is a great opportunity to contribute to meaningful community outcomes while providing administrative and constituent support within a busy parliamentary office.**Key Objectives*** Provide professional and responsive support to constituents and community stakeholders.* Assist with the day-to-day administration and operation of the electorate office.* Support community engagement activities and communications on behalf of the Member.**Your Role*** Assist with responding to constituent enquiries in person, by phone, email and correspondence.* Provide general administrative support, including data entry, records management and document preparation.* Assist with drafting correspondence, newsletters and community communications.* Support the coordination of meetings, appointments and community events.* Maintain accurate records and information systems.* Undertake research and information gathering on local issues as required.* Assist with distributing information and engaging with local community groups and stakeholders.* Contribute to the smooth operation of the electorate office and undertake other duties as directed.**What We're Looking For*** Strong written and verbal communication skills with a focus on customer service.* Excellent organisational skills and attention to detail.* Ability to manage competing priorities and adapt to changing demands.* Proficiency in Microsoft Office applications, including Word, Outlook and Excel.* A professional, approachable and community-focused attitude.* Ability to work independently and collaboratively within a small team.* Previous administrative or customer service experience will be highly regarded.**How to Apply**Applicants should submit a cover letter and resume containing two recent referees via the SmartJobs website.Applicants are encouraged to review the full information package and Position Description available on the SmartJobs website.## Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.Applications remain current for a specified period of up to 12 months after the closing date for the receipt of applications for the original vacancy and may be used to consider an applicant for appointment to a relevant vacancy.## DocumentsBefore applying for this vacancy please ensure you read the documents below.* Application Information Package - Electorate Office Roles 2026 (PDF, 771KB) Information Package for Applicants Casual Assistant Electorate Officer - Role Description - Surfers Paradise (PDF, 970KB) Role Description