Casual Delivery Coordinator and Handover Specialist

Eagers Automotive; Brisbane; On-site; AUD 50,000 - 65,000; Part time

Benefits offered by this job

Health insurance

Vehicle purchasing and serviceDiscount

Job summary

Eagers Automotive in Brisbane is seeking a Casual Delivery Coordinator and Handover Specialist to manage end-to-end delivery for BYD vehicles. You will coordinate sign-up through to handover, communicate updates to guests, and support the dealership's delivery processes with a strong customer-service focus.

The role requires professional presentation, excellent communication, and the ability to stay organized in a fast-paced environment.

Qualifications

• Experience in providing customer service excellence over the phone or in person.
• Strong communication skills, both written and verbal.
• Excellent organizational skills and attention to detail in a fast-paced environment.
• Ability to work well in a team and be self-motivated.

Responsibilities

• Communicate regular updates to guests on the status of their order.
• Organize deal paperwork, registration and other documentation for salespeople and guests.
• Build strong relationships between clients and the dealership.
• Drive and enhance the dealership's processes to achieve results.

Skills

Customer service

Communication

Organization

Teamwork

Job description

Casual Delivery Coordinator and Handover Specialist

We are Eagers Automotive and we have joined the BYD retail network in Australia.

Working exclusively with BYD, we are looking foraCasual Delivery Coordinatorwho can play an integral role in delivering an outstanding customer purchase experience.

The BYD structure is unlike anything of the past. Not only is the product a reflection of the future, but the sales structure itself, sets our people up for success.

We want eager, enthusiastic, and passionate “people-people” who have had previous experience in Retail Sales or Hospitality, wanting career progression or a new direction with limitless opportunities. This is an entry level position with room and opportunity to grow and develop your career.

About the position

We are seeking a Casual RetailDelivery Coordinator, to work different days during the period of Tuesday to Saturday. Saturday is essential.

With exceptional customer service, to manage the end-to-end delivery process for our vehicles. This is a hands-on role that will report directly to the management team. This willinclude coordination from the time ofsign upthrough to point of hand over toguests.

Your new role will have you

Communicating regular updates to guests on the status of their order

Organizing deal paperwork, registration and other documentation for salespeople and guests

Building strong relationships between clients and the dealership

Driving and enhancing the dealerships processes to achieve results

About you

Personally well-presented and professional

Experience in providing customer service excellence over the phone and face to face

Ability to remain highly organized and detail orientated in a fast paced environment

Strong communication skills; both written and verbal

High attention to detail and accuracy.

Ability to be both team orientated and self-managed

Hard working and self-motivated with a strong work ethic

The drive to exceed targets and expectations

A current driver's license is essential for this role

As an employee of Eagers Automotive you will:

Receive brandspecific training and mentoring from experienced members of the team

Work in a newly renovated space, with guest experience in mind.

Gain access to a range of employee benefits including health insurance, vehicle purchasing and service discounts.

These New Energy vehicles will change the automotive world. Here’s your chance to be part of this amazing era and commence a successful career in automotive. We are great people doing great things.

As part of Eagers Automotive, we strongly believe in our Core Values:Integrity | Inclusiveness | Owner’s Mindset | Agility