Cash Management Officer

The Jaybro Group.; Sydney; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Profit Share Scheme

Great Place to Work

Employee engagement

Job summary

The Jaybro Group is seeking a proactive Cash Management Officer to join our Accounts Receivable Hub in NSW. The role focuses on accurate, timely processing of incoming payments and customer refunds, maintaining the integrity of the debtor ledger and supporting smooth finance operations.

Based in Arndell Park with flexible working arrangements, the role covers end-to-end cash allocation, banking and reconciliation across channels, resolving misallocated payments, and contributing to process

Qualifications

• 1 year+ experience in Accounts Receivable or a similar role.
• Experience using ERP systems such as SAP, Pronto or EXO.
• Proficient in Microsoft Office.
• Strong communication and relationship-building across the business.
• Excellent organisational skills and ability to manage priorities.
• Proactive approach with problem-solving and follow-through.
• Ability to stay calm and productive in a fast-paced environment.
• Positive attitude and willingness to contribute to a supportive, team-first culture.
• Exceptional attention to detail.

Responsibilities

• End-to-end processing of customer payments with accurate allocation.
• Daily banking and reconciliation across payment channels.
• Investigate unallocated or misallocated payments to maintain ledger accuracy.
• Process customer refunds per approved workflows and delegated authorities.
• Record transactions in the ERP system in a timely manner.
• Maintain high levels of accuracy across all allocation activities.
• Support debtor ledgers by applying payments to open invoices.
• Liaise with internal teams to resolve payment discrepancies.
• Identify systemic allocation or banking issues when required.
• Contribute to continuous improvement of cash application and refund processes.
• Manage group credit inboxes with timely review and allocation.
• Ensure inbox governance with filing, tracking, and escalation of outstanding items.

Skills

Accounts Receivable

Communication skills

Organisational skills

Problem solving

Team collaboration

Tools

SAP

Pronto

EXO

Microsoft Excel

Microsoft Office

Job description

Join our Credit Operations team as a Cash Management Officer!

We're looking for a proactive and customer-focused Cash Management Officer to join our Accounts Receivable Hub.

We move fast, think big, and keep it simple—and now we’re looking for someone who’s ready to do the same!

In this role, you'll ensure accurate, timely, and controlled processing of all incoming payments and customer refunds to maintain integrity of the debtor ledger and support.

This role is full-time based in Arndell Park, NSW with flexible working arrangements.

Responsibilities:

• Manage end-to-end processing of customer payments, ensuring accurate and timely allocation of cash across all customer accounts


• Perform daily banking and reconciliation activities across all payment channels


• Investigate and resolve unallocated or misallocated payments to ensure ledger accuracy


• Process customer refunds in accordance with approved workflows and delegated authorities


• Ensure all transactions are accurately recorded within the ERP system in a timely manner


• Maintain high levels of accuracy and control across all allocation activities


• Support the integrity of debtor ledgers by ensuring payments are correctly applied to open invoices


• Liaise with internal teams to resolve payment discrepancies and support query resolution


• Identify and elevate systemic allocation or banking issues where required


• Contribute to continuous improvement of cash application and refund processes to increase efficiency and automation


• Manage and maintain group credit inboxes, ensuring all queries are reviewed, actioned, or appropriately allocated within required timeframes (shared task)


• Ensure inbox governance through structured filing, tracking, and escalation of outstanding items (shared task)

Requirements:

• 1 year + experience in Accounts Receivable, Credit, Finance Administration or a similar role.


• An understanding of customer accounts and the ability to interpret account information.


• Experience using multiple ERP systems such as SAP, Pronto or EXO (or similar) will be highly regarded.


• Familiar with Microsoft Suite


• Strong communication skills with the ability to build positive relationships across the business.


• Excellent organisational skills and the ability to manage competing priorities.


• A proactive approach with the initiative to solve problems and follow tasks through to completion.


• The ability to remain calm and productive in a fast-paced environment.


• A positive attitude and willingness to contribute to a supportive, team-first culture.


• Exceptional attention to detail

As part of Jaybro Group's recruitment process you may be required to complete an online assessment, pre-employment medical & a national criminal history check.

Benefits:

• Competitive salary + Profit Share Scheme


• Certified as a Great Place to Work®!


• Great company culture & high employee engagement


• Feel like a Business Owner – Make Your Mark!


• Dynamic & Supportive Management & Team.


• Employee Recognition Platform - ELEVATE


• WHEREFIT discounts.


• Employee Assistance Program - UPRISE


• Career advancement, training & development programs.

Jaybro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.