Casework Support Worker - Part Time/Full Time

Providential Homes; Liverpool; On-site; AUD 55,000 - 70,000; Part time

Job summary

Providential Homes is a faith-based not-for-profit community housing provider in Sydney. We seek a skilled Casework Support Worker to join on part-time (25 hours) or full-time (38 hours) per week.

The role supports guests in our crisis accommodations and accompanies them to access services across the South West/South East region. You will determine pathways, connect guests with services, complete forms, liaise with Homes NSW, and maintain documentation with government agencies.

Qualifications

• At least 1 year experience with case management.
• Excellent communication and interpersonal skills.
• Experience with culturally diverse backgrounds.
• Ability to respond to complex trauma, Mental Health, AOD, Domestic Violence and other needs.
• Comprehensive knowledge of child protection and social services practices or policies.
• High standard of professional ethical behaviour and boundary understanding.
• Ability to work independently and manage competing priorities.
• Strong time-management and organisational skills.
• Must have current, valid Australian Drivers Licence and own car.
• Willing to obtain a Working With Children Check.

Responsibilities

• Determine future pathways / exit strategies for guests, working closely with the guests existing caseworkers and additional service providers
• Connect and refer guests to appropriate services, providing assistance if necessary to complete forms, and assisting guests with their case plans provided by Homes NSW
• Developing new networks and expanding upon current relationships with regional support services, agencies and other providers.
• Be prepared to enable guests to better access the services provided by Homes NSW
• Provide ongoing documentation and liaison between Providential Homes and government agencies we work with, including regular reporting and information on guest progress / outcomes
• Foster positive relationships between Providential Homes and service providers

Skills

Case management

Communication

Cultural diversity

Trauma-informed

Education

Social work degree

Job description

Casework Support Worker - Part Time/Full Time

Providential Homes Ltd is a faith based not for profit Community Housing Provider in Sydney, committed to providing crisis accommodation and support to individuals experiencing homelessness. We strive to create safe, supportive, and sustainable housing solutions for those in need.

We are seeking for a skilled and motivated Casework Support Workerto join our team on either a part-time (25 hours per week) or full time basis (38 hours per week). This role is critical in providing support and care to the guests in our accommodations. It will based out of our office in the South-West Sydney region, but guest support will need to be provided on location at each of our accommodations across the South West/South East Region. Occasional training or meetings may be held at other Providential offices which staff members may be required to attend.

Key Responsibilities

Determine future pathways / exit strategies for guests, working closely with the guests existing caseworkers and additional service providers

Connect and refer guests to appropriate services, providing assistance if necessary to complete forms, and assisting guests with their case plans provided by Homes NSW

Developing new networks and expanding upon current relationships with regional support services, agencies and other providers.

Be prepared to enable guests to better access the services provided by Homes NSW

Provide ongoing documentation and liaison between Providential Homes and government agencies we work with, including regular reporting and information on guest progress / outcomes

Foster positive relationships between Providential Homes and service providers

About You

To succeed in this role, you will have:

At least 1 years’ experience with case management

Excellent communication and interpersonal skills

Experience and ability to work with people from culturally diverse backgrounds

Proven ability to respond and work within complex trauma, Mental Health, Alcohol and Drugs, Domestic Violence and other mitigating needs.

Comprehensive knowledge of child protection and social services practices or policies.

High standard of professional ethical behaviour and sound understanding of boundary issues.

Ability to work independently and manage competing priorities.

Strong time-management and organisational skills, with the ability to prioritise tasks and respond to competing demands in a dynamic work environment.

Relevant qualifications in social work/case work

Must have current, valid Australian Drivers Licence and their own car

Must be willing to obtain a Working With Children Check

Why Join Us?

Make a meaningful impact by supporting those experiencing homelessness.

Work with a passionate and dedicated team.

Opportunity to contribute to a vital community service.

For more information on what we do please visit www.providentialhomes.com.au.