Casework Support Worker — Part/Full Time (Impact)

Providential Homes; Liverpool; On-site; AUD 55,000 - 70,000; Part time

Job summary

Providential Homes is a faith-based not-for-profit community housing provider in Sydney. We seek a skilled Casework Support Worker to join on part-time (25 hours) or full-time (38 hours) per week.

The role supports guests in our crisis accommodations and accompanies them to access services across the South West/South East region. You will determine pathways, connect guests with services, complete forms, liaise with Homes NSW, and maintain documentation with government agencies.

Qualifications

• At least 1 year experience with case management.
• Excellent communication and interpersonal skills.
• Experience with culturally diverse backgrounds.
• Ability to respond to complex trauma, Mental Health, AOD, Domestic Violence and other needs.
• Comprehensive knowledge of child protection and social services practices or policies.
• High standard of professional ethical behaviour and boundary understanding.
• Ability to work independently and manage competing priorities.
• Strong time-management and organisational skills.
• Must have current, valid Australian Drivers Licence and own car.
• Willing to obtain a Working With Children Check.

Responsibilities

• Determine future pathways / exit strategies for guests, working closely with the guests existing caseworkers and additional service providers
• Connect and refer guests to appropriate services, providing assistance if necessary to complete forms, and assisting guests with their case plans provided by Homes NSW
• Developing new networks and expanding upon current relationships with regional support services, agencies and other providers.
• Be prepared to enable guests to better access the services provided by Homes NSW
• Provide ongoing documentation and liaison between Providential Homes and government agencies we work with, including regular reporting and information on guest progress / outcomes
• Foster positive relationships between Providential Homes and service providers

Skills

Case management

Communication

Cultural diversity

Trauma-informed

Education

Social work degree

Job description

Providential Homes is a faith-based not-for-profit community housing provider in Sydney. We seek a skilled Casework Support Worker to join on part-time (25 hours) or full-time (38 hours) per week.

The role supports guests in our crisis accommodations and accompanies them to access services across the South West/South East region. You will determine pathways, connect guests with services, complete forms, liaise with Homes NSW, and maintain documentation with government agencies.