Case Worker

Group; Rockhampton Regional; On-site; AUD 53,000 - 76,000; Full time

Benefits offered by this job

Salary packaging options

Entertainment card

Professional development opportunities

Employee wellbeing programs

Supportive team culture

Job summary

Lifestyle Solutions in Rockhampton is recruiting a permanent Case Worker to support children and young people in Out-of-Home Care. You will lead therapeutic case management, provide frontline coaching and collaborate with families, carers and partners to achieve safety, connection and positive outcomes.

We value trauma-informed practice, strong documentation, and a solutions-focused approach. The successful candidate will have relevant qualifications, a current driver's licence and probity

Qualifications

• Cert IV or Diploma in Community Services, Youth Work, Social Work or equivalent (or currently working towards).
• Proven case management and strong stakeholder engagement skills.
• Demonstrated leadership skills with ability to lead, mentor and develop a team.
• Solutions-focused attitude with empathy, resilience, initiative and collaboration.
• Strong knowledge of trauma-informed and therapeutic care practices.
• Ability to oversee service delivery, promote consistent practice and drive positive outcomes for young people.
• Strong documentation, organisational and compliance capabilities.
• Current driver's licence and probity clearances.

Responsibilities

• Lead and review case plans to achieve therapeutic, cultural, and individual goals
• Coach and support frontline staff to embed therapeutic strategies in everyday care
• Engage with families, carers, and external agencies to ensure aligned and positive outcomes
• Maintain accurate documentation and ensure compliance with relevant standards and legislation
• Promote safe, nurturing, and culturally respectful environments for children and young people
• Support the delivery of trauma-informed, evidence-based care practices across services

Skills

Case management

Stakeholder engagement

Leadership / mentoring

Trauma-informed practice

Documentation & compliance

Driver's licence

Education

Cert IV / Diploma in Community Services

Job description

Make a real impact. Help shape brighter futures. As a permanent Case Worker based in Rockhampton with Lifestyle Solutions, you'll play a vital role in supporting children and young people in Out-of-Home Care to feel safe, connected, and empowered to thrive. Through therapeutic case management, frontline coaching, and collaborative care planning, you'll help create meaningful and lasting outcomes for young people and their support networks.

If you're passionate about trauma-informed practice and making a genuine difference, we'd love to hear from you!

Why You'll Love Working With Us

• Salary packaging options – up to $15,900 tax free plus entertainment card up to $2,650
• $46.70 an hour base, Monday - Friday role
• Professional development opportunities to support your career growth
• Supportive, values-driven team culture
• Employee wellbeing programs
• Meaningful work that positively impacts the lives of children and young people every day

What You'll Bring

• Cert IV or Diploma in Community Services, Youth Work, Social Work or similar (or currently working towards)
• Proven case management and strong stakeholder engagement skills
• Demonstrated leadership skills, with the ability to lead, mentor and develop a team
• A solutions-focused attitude, with empathy, resilience, initiative and a collaborative approach
• Strong knowledge of trauma-informed and therapeutic care practices
• Ability to oversee service delivery, promote consistent practice and drive positive outcomes for young people
• Strong documentation, organisational and compliance capabilities
• Current driver's licence and required probity clearances

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment.

What You'll Be Doing

• Lead and review case plans to achieve therapeutic, cultural, and individual goals
• Coach and support frontline staff to embed therapeutic strategies in everyday care
• Engage with families, carers, and external agencies to ensure aligned and positive outcomes
• Maintain accurate documentation and ensure compliance with relevant standards and legislation
• Promote safe, nurturing, and culturally respectful environments for children and young people
• Support the delivery of trauma-informed, evidence-based care practices across services

About Us

Lifestyle Solutions is a purpose-driven organisation supporting children and young people through therapeutic, evidence-based care. Guided by our values—Inspired, Courageous, Skillful, and Responsive—we foster a supportive and collaborative culture that prioritises safety, wellbeing, and positive futures for the young people we support.

We Celebrate Diversity

Lifestyle Solutions is an Equal Employment Opportunity (EEO) employer. We champion inclusion and welcome applications from people with disability, Aboriginal and Torres Strait Islander peoples, LGBTI communities, and people from culturally and linguistically diverse backgrounds.

TO NOTE: Applications will remain open until the right candidate is appointed. The successful applicant will be required to commence in January 2027.

IAG Talent Referrals Program applies