Case Manager, Trauma-Informed Wellbeing (Casual)

Usyd; Sydney; On-site; AUD 91,000 - 130,000; Full time

Job summary

The University of Sydney on the Camperdown campus is seeking a Safer Communities Case Officer to provide trauma-informed support to students and staff experiencing wellbeing and safety concerns. You will manage an independent caseload and coordinate referrals while working with internal and external partners.

The role requires qualifications in psychology, social work or counselling, experience in trauma-informed settings, and ability to handle sensitive information with confidentiality.

Qualifications

• Qualifications in Psychology, Social Work, Counselling or related discipline.
• Experience in counselling, wellbeing, community services, domestic and family violence, or other trauma-informed settings.
• Hold a current Working With Children Check (WWCC).

Responsibilities

• Provide trauma-informed case management, risk assessment and support for individuals experiencing complex wellbeing, safety and behavioural concerns.
• Manage a caseload of sensitive matters, developing support plans and coordinating referrals to appropriate services.
• Respond to enquiries received through phone, email and referral channels in a timely and professional manner.
• Build effective relationships with stakeholders across the University and external service providers.
• Maintain accurate and confidential case records while contributing to a safe and supportive service environment.

Skills

Communication skills

Stakeholder engagement

Confidentiality & ethics

Caseload management

Education

Bachelor's degree in Psychology / Social Work / Counselling or related discipline

Tools

Case management software

Job description

The University of Sydney on the Camperdown campus is seeking a Safer Communities Case Officer to provide trauma-informed support to students and staff experiencing wellbeing and safety concerns. You will manage an independent caseload and coordinate referrals while working with internal and external partners.

The role requires qualifications in psychology, social work or counselling, experience in trauma-informed settings, and ability to handle sensitive information with confidentiality.