Case Manager: Linkages, Housing & Recovery Support

Mentis Assist; Mornington; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Meaningful work

Supportive organisation

Professional development

Job summary

Mentis Assist in Mornington, VIC, is seeking an experienced Case Manager to deliver support across HACC-PYP, Linkages and Transitional Housing programs. You will assess, plan, coordinate services and advocate for client outcomes.

The role focuses on complex mental health, housing, and social challenges, helping participants access stable housing, transition to longer-term supports, and build independence within a multidisciplinary team.

Qualifications

• A qualification in Community Services, Social Work, Psychology, Occupational Therapy, Nursing or a related field (Diploma minimum).
• Experience in case management, care coordination, housing, homelessness, mental health or community services.
• Strong recovery-oriented, trauma-informed and person-centred practice.
• Experience supporting people with complex needs and working with carers and external services.
• Knowledge of housing pathways, tenancy responsibilities and relevant support systems.
• Well-developed assessment, advocacy and relationship-building skills.
• Excellent written, organisational and time management skills.

Responsibilities

• Conduct holistic assessments and develop person-centred support plans.
• Coordinate services and build strong partnerships with health, housing and community providers.
• Support individuals with complex needs to achieve their recovery, wellbeing and housing goals.
• Assist participants to access and transition to appropriate long-term support services.
• Provide tenancy education, housing advocacy and support to sustain accommodation.
• Complete risk assessments, safety planning and crisis interventions where required.
• Maintain accurate case notes, reports and program data.
• Manage a caseload while achieving program outcomes and targets.
• Participate in supervision, team meetings and ongoing professional development.

Skills

Case management

Care coordination

Housing assistance

Mental health

Recovery-oriented

Trauma-informed

Communication

Assessment

Relationship-building

Time management

Education

Diploma in related field

Job description

Mentis Assist in Mornington, VIC, is seeking an experienced Case Manager to deliver support across HACC-PYP, Linkages and Transitional Housing programs. You will assess, plan, coordinate services and advocate for client outcomes.

The role focuses on complex mental health, housing, and social challenges, helping participants access stable housing, transition to longer-term supports, and build independence within a multidisciplinary team.