Case Manager

Anglicare NT; Alice Springs; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Further training and development

Flexible working conditions

5 weeks annual leave

Salary packaging options

Job summary

Anglicare NT in Alice Springs is seeking an experienced Case Manager to deliver intensive case management, advocacy, referrals, and group work to prevent tenancy crises and promote housing stability.

You will work inclusively with Aboriginal and Torres Strait Islander communities and other culturally diverse individuals, applying sensitivity and clear communication to address complex housing issues and sustain long-term community living.

Qualifications

• Qualifications in Human Services/Social Sciences and 2–3 years’ experience working with vulnerable individuals and families.
• Strong knowledge of housing and homelessness systems.
• Skilled in assessment, outreach, and managing complex issues.
• Ability to work respectfully with Aboriginal and culturally diverse communities.
• Excellent communication, negotiation, and ICT skills.

Responsibilities

• Provide intensive case management and proactive outreach support.
• Develop robust case plans and coordinate services to build sustainable support networks.
• Identify and address tenancy issues before they escape.
• Engage with stakeholders and contribute to community awareness initiatives.
• Maintain accurate client records and reporting in line with compliance requirements.

Skills

Assessment

Outreach

ICT skills

Communication

Education

Human Services/Social Sciences

Job description

About Anglicare NT

Anglicare NT is a respected provider of quality human services across urban, regional, and remote areas. Anglicare NT offers a range of career opportunities in the community and social services sector in a diverse range of fields such as children and youth, family relationships and counselling, refugee and migrant, corporate services, financial counselling, mental health, disability and home care, social enterprises, and specialist homelessness services

We offer great benefits, including:

–Further training and development options.

–Flexible working conditions; five (5) weeks annual leave.

–A strengths-based environment.

We also offer great salary packaging options that can significantly increase your take-home pay.

About the Opportunity

In this exciting case management role, you’ll have the opportunity to deliver intensive case management, advocacy, referrals, and group work to prevent tenancy crises and promote long-term housing stability.

Central to this role is a genuine commitment to working inclusively with Aboriginal and Torres Strait Islander communities and culturally diverse individuals. You’ll possess the sensitivity and insight to address issues affecting these communities, fostering meaningful engagement and communication.

Key Responsibilities

• Provide intensive case management and proactive outreach support.
• Develop robust case plans and coordinate services to build sustainable support networks.
• Identify and address tenancy issues before they escape.
• Engage with stakeholders and contribute to community awareness initiatives.
• Maintain accurate client records and reporting in line with compliance requirements.

To be successful you will hold:

• Qualifications in Human Services/Social Sciences and 2–3 years’ experience working with vulnerable individuals and families.
• Strong knowledge of housing and homelessness systems.
• Skilled in assessment, outreach, and managing complex issues.
• Ability to work respectfully with Aboriginal and culturally diverse communities.
• Excellent communication, negotiation, and ICT skills.

Note: The filling of this position is intended to constitute a special/equal opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth), section 57 of the Antidiscrimination Act 1996 (NT) and section 12 of the Equal Opportunity Act 2010.

Special Measures vacancies are open to everyone including Aboriginal and/or Torres Strait Islander people. However, Aboriginal and/or Torres Strait Islander applicants will be granted priority consideration for this vacancy.

For further information on this exciting opportunity, please contact the Team Leader Housing Services on [phone]or visit our careers page www.anglicare-nt.org.au/careers/

Please note: It is a requirement that prior to commencing in this role, you must provide 100 points of identification to confirm Australian citizenship or eligibility to work in Australia; possess a Working with Children (Ochre Card), a current National Criminal History Check (within 3 months) and a valid NT driver’s licence.

Experience of working closely with and having a strong understanding of Aboriginal & Torres Strait Islander culture would be considered an advantage.

Anglicare NT is a Child Safe, Equal Employment Opportunity (EEO) employer and strongly encourage Aboriginal and Torres Strait Islander people to apply.

COVID-19 Vaccination Status

Anglicare NT is committed to providing a safe working environment and taking all reasonably practicable steps to ensure that its people and the community are protected against vaccine-preventable diseases. The Australian Immunisation Handbook lists the immunisations recommended for healthcare professionals. Aged Care Support workers are strongly recommended to follow COVID vaccination recommendations provided in Australian Immunisation handbook (based on ATAGI advice).

Anglicare NT staff who do NOT work directly with vulnerable people will not be required to provide evidence of COVID 19 vaccination.