Receptionist and Administration Assistant

Anglicare NT; Darwin; On-site; AUD 50,000 - 65,000; Part time

Benefits offered by this job

Salary packaging options

Five weeks annual leave

Professional development and studyDays

Employee Assistance Program

Long service leave access

Job summary

Anglicare NT, in Darwin, is seeking a Receptionist and Administration Assistant to provide front‑line reception and administrative support two days a week across the headspace centres in Darwin and Palmerston.

You will welcome clients, handle enquiries, book appointments, process referrals, and assist with travel and general admin, while maintaining confidentiality and contributing to a professional environment.

Qualifications

• Experience in reception or administration, preferably in healthcare or community services.
• Excellent organisational skills and ability to manage competing priorities.
• Strong communication and interpersonal skills.
• Professional, approachable, and team‑focused attitude.
• High attention to detail and confidentiality.
• Comfort with computer systems and technology.
• Genuine passion for supporting young people and wellbeing.

Responsibilities

• Welcoming young people, families, visitors and contractors to the service.
• Managing phone and email enquiries.
• Booking and coordinating appointments.
• Processing referrals and maintaining electronic records.
• Assisting with travel bookings, meetings and general administration.
• Supporting fleet, facilities and office coordination.
• Maintaining confidentiality and handling sensitive information with discretion.
• Contributing to a welcoming, safe and professional environment.

Skills

Reception experience

Administration

Organisational skills

Communication

Confidentiality

Teamwork

Tech-savvy

Job description

Receptionist and Administration Assistant

• Access ongoing supervision, training, and development opportunities
• Salary Package an additional $15,900 annually & 5 weeks annual leave

Anglicare NT is a respected provider of quality human services across urban, regional, and remote areas. Anglicare NT offers a range of career opportunities in the community and social services sector in a diverse range of fields such as children and youth, family relationships and counselling, refugee and migrant, corporate services, financial counselling, mental health, disability and home care, social enterprises, and specialist homelessness services

About headspace

headspace are a busy and innovative youth mental health service providing a variety of mental health, medical, sexual and other health related services as well as vocational, functional groups and social services to young people aged 12 to 25 years and their families.

At headspace, we offer great benefits, including

• Generous Leave Entitlements: enjoy five (5) weeks annual leave plus twelve (12) weeks paid parental leave to balance work and life.
• Professional Growth; access evidence-based therapeutic training, ongoing learning opportunities, and five paid study days each year.
• Positive Team Culture; work within a positive team culture with like‑minded staff all striving to support young people and families in our communities
• Wellbeing Support; benefit from our Employee Assistance Program for confidential guidance and care.
• Early access to long service leave from 7 years of continuous service

We also offer great salary packaging options that can significantly increase your take‑home pay.

About the Opportunity

As the first point of contact for young people, families, visitors and stakeholders, you'll provide professional reception services and administrative support to a multidisciplinary team delivering youth mental health services. Working 2 days per week, you will play a key role in ensuring our reception and administration functions run smoothly across our Darwin and Palmerston headspace centres.

Your duties will include:

• Welcoming young people, visitors and contractors to the service
• Managing phone and email enquiries
• Booking and coordinating appointments
• Processing referrals and maintaining electronic records
• Assisting with travel bookings, meetings and general administration
• Supporting fleet, facilities and office coordination
• Maintaining confidentiality and handling sensitive information with discretion
• Contributing to a welcoming, safe and professional environment for young people and staff.

To be successful in this role you will have:

• Experience in reception or administration, preferably within a healthcare, community services or medical environment
• Excellent organisational skills and the ability to manage competing priorities
• Strong communication and interpersonal skills
• A professional, approachable and team-focused attitude
• High attention to detail and the ability to maintain confidentiality
• Confidence learning and using computer systems and technology
• A genuine passion for supporting young people and their wellbeing
• Ability to work respectfully and collaboratively with Aboriginal and Torres Strait Islander young people, their families, communities, staff, and Aboriginal controlled organisations.

Note : The filling of this position is intended to constitute a special/equal opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth), section 57 of the Antidiscrimination Act 1996 (NT) and section 12 of the Equal Opportunity Act 2010.

Special Measures vacancies are open to everyone including Aboriginal and/or Torres Strait Islander people.However, Aboriginal and/or Torres Strait Islander applicants will be granted priority consideration for this vacancy.

For further information on this exciting opportunity, please contact the Team Leader Administration on [phone]

Applications close Wednesday 21 October 2026

Applications for this position may be closed earlier than anticipated or extended at the discretion of the hiring manager

Please note: It is a requirement that prior to commencing in this role, you must provide 100 points of identification to confirm Australian citizenship or eligibility to work in Australia; possess a Working with Children (Ochre Card), a current National Criminal History Check (within 3 months) and a valid NT driver’s licence.

Experience of working closely with and having a strong understanding of Aboriginal & Torres Strait Islander culture would be considered an advantage.

Anglicare NT is a Child Safe, Equal Employment Opportunity (EEO) employer and strongly encourage Aboriginal and Torres Strait Islander people to apply.

Anglicare NT is committed to providing a safe working environment and taking all reasonably practicable steps to ensure that its people and the community are protected against vaccine-preventable diseases. The Australian Immunisation Handbook lists the immunisations recommended for healthcare professionals. Aged Care Support workers are strongly recommended to follow COVID vaccination recommendations provided in Australian Immunisation handbook (based on ATAGI advice).

Anglicare NT staff who do NOT work directly with vulnerable people will not be required to provide evidence of COVID 19 vaccination

Vacancy Description - APPROVED Position Description Reception and Administration Assistant (Part time) JUNE 2024.pdf (123 kB)