Carer Hub Navigator — Mount Isa Community Connector

Wellways Australia Limited; Mount Isa City; On-site; AUD 64,000 - 69,000; Full time

Benefits offered by this job

Salary packaging up to $15,899

Meal & entertainment allowance up to $

Employee Assistance Program

Job summary

Wellways Australia Limited is seeking a Carer Hub Navigator in Mount Isa, QLD. You will be the welcoming face, guiding carers to Carer Gateway services and local supports, using a no-wrong-door approach. Collaborate with community services, health providers, schools, aged care, and local government to strengthen carer support.

The role emphasizes building relationships, improving access, and supporting holistic well-being, with salary packaging benefits and a strong, purpose-driven team culture.

Qualifications

• Experience working with family carers in mental health, alcohol and other drugs, or community support services.
• Certificate IV or above in a support discipline or equivalent.
• Current valid Driver’s Licence.
• Strong technology skills.
• Satisfactory National Police Records Check (within 12 months).
• WWCC / QLD Blue Card
• NDIS Worker Screening check / QLD Yellow Card
• Right to Work within Australia
• NDIS Worker Orientation Module Certificate

Responsibilities

• Create seamless connections between Carers and vital community resources, cultivating meaningful relationships that support wellbeing and independence
• Supporting Carers to thrive, focusing on holistic well-being, going beyond basic needs to help carers achieve their full potential
• The service is Carer focused, ‘how can we help’ and a ‘no wrong door approach’
• Oversee the Mount Isa Carer Hub, facilitating social interaction and promoting wellbeing, connection and a sense of belonging

Skills

Community engagement

Relationship building

Tech skills

No wrong door mindset

Education

Certificate IV or above in a support discipline

Tools

Driver's Licence

NDIS Orientation Module

Police/Ndis checks

Job description

Wellways Australia Limited is seeking a Carer Hub Navigator in Mount Isa, QLD. You will be the welcoming face, guiding carers to Carer Gateway services and local supports, using a no-wrong-door approach. Collaborate with community services, health providers, schools, aged care, and local government to strengthen carer support.

The role emphasizes building relationships, improving access, and supporting holistic well-being, with salary packaging benefits and a strong, purpose-driven team culture.