Care Workforce Administrator

Resi Care Queensland; Cairns Regional; On-site; AUD 55,000 - 75,000; Full time

Job summary

Resi Care Queensland is seeking a dedicated Workforce Administration Officer to support our Care Workers in Far North Queensland. You will coordinate recruitment, onboarding, compliance and workforce records, and assist with scheduling and information sessions.

Based in Cairns, this permanent full-time, office-based role runs standard hours from 9:30 am to 5:30 pm and offers opportunities for professional development within a supportive team.

Qualifications

• Experience in administration or workforce administration.
• Strong data entry skills with high accuracy.
• Excellent communication and customer service.
• Ability to manage competing priorities and deadlines.
• Experience with recruitment processes is desirable.

Responsibilities

• Provide high-quality administrative and coordination support for Care Workers.
• Support Care Worker recruitment activities, including candidate communication, onboarding, and engagement.
• Maintain accurate Care Worker databases, records, and compliance documentation.
• Monitor outstanding requirements and follow up with Care Workers to keep records current.
• Coordinate information sessions for new and existing Care Workers.
• Assist with scheduling/rostering and fill shifts.
• Respond to Care Worker enquiries and liaise with contractors and external stakeholders.
• Provide general office administration and assist with finance-related tasks.
• Contribute to workforce projects and improvements.

Skills

Administration

Recruitment coordination

Onboarding

Data entry

Scheduling/rostering

Communication

Record keeping

Stakeholder management

Job description

Resi Care Queensland is seeking a dedicated Workforce Administration Officer to support our Care Workers in Far North Queensland. You will coordinate recruitment, onboarding, compliance and workforce records, and assist with scheduling and information sessions.

Based in Cairns, this permanent full-time, office-based role runs standard hours from 9:30 am to 5:30 pm and offers opportunities for professional development within a supportive team.