Care Services Assistant

Bolton Clarke; North Lismore; On-site; AUD 52,000 - 76,000; Full time

Benefits offered by this job

Private health insurance

Gym discounts

Salary packaging & tax benefits

Employee Assistance Program

Job summary

Bolton Clarke is seeking a dining assistant to support residents with meals, nutrition and social interaction in our NSW aged care facilities. You will help prepare and serve meals, set up dining areas and ensure residents’ dietary needs and preferences are respected.

The role values empathy, reliability and the ability to work well under pressure, with past restaurant or kitchen experience highly regarded. Applicants must have Australian work rights and complete screening checks.

Qualifications

• Demonstrated customer service skills in care or hospitality settings.
• Willingness to take direction and follow instructions accurately.
• Reliability with ability to work flexible shifts, including weekends.
• Respectful approach to resident choice, dignity and preferences.

Responsibilities

• Prepare, present and serve meals to residents according to preferences.
• Assist with meal selections, timing and meal service in dining areas.
• Maintain dining environments and ensure food safety standards.
• Provide social and emotional support during meals and record dietary info.

Skills

Compassionate

Customer service

Flexibility

Time management

Reliability

Australian work rights

Job description

Bolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 87 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

This role plays a pivotal frontline carer role with a particular focus on nutrition and dining, supporting residents to live a life of fulfilment through the delivery of person-centred care and support according to needs and preferences of each resident in everyday practice. Assisting in the preparation, delivery, presentation and serving of resident meals.

Your responsibilities will be to provide care and support aligned with residents preferred daily routines with a strong focus on:

• Meal choices and individual nutrition
• Consideration of allergies and food intolerances
• Enhancing the overall dining experience
• Assist residents with meal selection and meal timing preferences
• Prepare and set up dining areas to meet individual needs and preferences
• Actively engage with residents to provide social and emotional support during mealtimes
• Use empathy and kindness to foster a positive dining experience
• Promote resident choice and control to uphold dignity and respect
• Prepare and maintain dining experience areas and provide meal service to meet individual resident choices
• Maintain accurate nutrition and diet information as required
• Assist with quality food preparation in accordance with the Food Safety Plan, Bolton Clarke Food Standards and Dining Framework
• Assist with maintaining kitchen stock supplies as required

To be successful, you will have:

• Demonstrated customer service skills
• A compassionate and caring attitude
• Previous restaurant and/or commercial kitchen experience (highly regarded)
• Willingness to take direction from others
• Reliability and shift flexibility
• Good time management skills and the ability to work well under pressure
• Valid working rights in Australia (Passport, Birth Certificate etc)
• Complete a police check and or a NDIS Workers Check (or willingness to obtain) prior to commencement

About this location:

Raffles, a 95 bed residential aged care facility located near the beaches of the Southern Gold Coast. Close to several shopping centres, schools, public transport, restaurants and a vast range of health and community services

Why Work For Bolton Clarke:

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits - claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

Our commitment to diversity:

At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact Natalie Paff ([e-mail])