Care Services Assistant

Bolton Clarke; Richmond; Vor Ort; AUD 34.000 - 41.000; Teilzeit

Benefits dieser Stelle

Salary packaging (not-for-profit)

Private health insurance

Gym discounts

Employee Assistance Program

Zusammenfassung

Bolton Clarke is seeking staff for a 95-bed Raffles aged care facility in Tweed Heads South, NSW, to support nutrition and dining for residents. The role focuses on delivering person-centred care at mealtimes, with responsibility for meal preparation, presentation and service aligned to individual preferences.

Successful candidates will have a compassionate approach, strong customer service skills, and flexibility with shifts.

Qualifikationen

• Demonstrated customer service skills.
• A compassionate and caring attitude.
• Previous restaurant and/or commercial kitchen experience (highly regarded).

Aufgaben

• Assist in the preparation, delivery, presentation and serving of resident meals.
• Support residents with meal selection and timing preferences.
• Prepare and set up dining areas to meet individual needs and preferences.
• Actively engage with residents to provide social and emotional support during mealtimes.
• Use empathy and kindness to foster a positive dining experience.
• Promote resident choice and uphold dignity and respect during meals.

Kenntnisse

Customer service

Compassionate demeanor

Flexible scheduling

Willingness to take direction

Jobbeschreibung

Bolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 87 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

About this location:

Raffles, a 95 bed residential aged care facility located in Tweed Heads South, near the beaches of the Southern Gold Coast. Close to several shopping centres, schools, public transport, restaurants and a vast range of health and community services

About this Role: Part time and Casual role available

This role plays a pivotal frontline role with a particular focus on nutrition and dining, supporting residents to live a life of fulfilment through the delivery of person-centred care and support according to needs and preferences of each resident in everyday practice. Assisting in the preparation, delivery, presentation and serving of resident meals.

Your responsibilities will be to provide care and support aligned with residents preferred daily routines with a strong focus on:

• Meal choices and individual nutrition
• Consideration of allergies and food intolerances
• Enhancing the overall dining experience
• Assist residents with meal selection and meal timing preferences
• Prepare and set up dining areas to meet individual needs and preferences
• Actively engage with residents to provide social and emotional support during mealtimes
• Use empathy and kindness to foster a positive dining experience
• Promote resident choice and control to uphold dignity and respect
• Prepare and maintain dining experience areas and provide meal service to meet individual resident choices
• Maintain accurate nutrition and diet information as required
• Assist with quality food preparation in accordance with the Food Safety Plan, Bolton Clarke Food Standards and Dining Framework
• Assist with maintaining kitchen stock supplies as required

To be successful, you will have:

• Demonstrated customer service skills
• A compassionate and caring attitude
• Previous restaurant and/or commercial kitchen experience (highly regarded)
• Willingness to take direction from others
• Reliability and shift flexibility
• Good time management skills and the ability to work well under pressure
• Valid working rights in Australia (Passport, Birth Certificate etc)
• Complete a police check and or a NDIS Workers Check (or willingness to obtain) prior to commencement

Why Work For Bolton Clarke:

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits - claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

Our commitment to diversity:

At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.