Care Services Assistant

Bolton Clarke; Tweed Heads South; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Generous salary packaging and not-for‑

Private health insurance

Gym discounts

Employee Assistance Program

Excellent work/life balance

Job summary

Bolton Clarke Group invites applications for a Part-time and Casual dining-focused role at the Raffles residential aged care facility in Tweed Heads South. You will support residents with meals, assist in food preparation, and help deliver person-centred dining experiences in a caring team.

The role emphasizes nutrition, allergies, and dignity, with opportunities for flexibility and progression within the Bolton Clarke Group's not-for-profit care framework.

Qualifications

• Demonstrated customer service skills.
• A compassionate and caring attitude.
• Previous restaurant and/or commercial kitchen experience (highly regarded).
• Willingness to take direction from others.
• Reliability and shift flexibility.
• Good time management skills and the ability to work well under pressure.
• Valid working rights in Australia (Passport, Birth Certificate etc).
• Complete a police check and/or a NDIS Workers Check (or willingness to obtain) prior to commencement.

Responsibilities

• Assist in the preparation, delivery, presentation and serving of resident meals.
• Provide care aligned with residents' daily routines with a focus on meal choices and nutrition.
• Maintain dining areas and provide meal service to meet individual resident choices.
• Actively engage with residents to provide social and emotional support during mealtimes.
• Use empathy and kindness to foster a positive dining experience.
• Promote resident choice and dignity during dining.
• Maintain accurate nutrition and diet information as required.
• Assist with maintaining kitchen stock and quality food preparation in accordance with Food Safety Plan and Dining Framework.

Skills

Customer service

Compassionate attitude

Kitchen experience

Take direction

Reliability

Time management

Police check

NDIS check

Job description

Bolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 87 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

About this location:

Raffles, a 95 bed residential aged care facility located in Tweed Heads South, near the beaches of the Southern Gold Coast. Close to several shopping centres, schools, public transport, restaurants and a vast range of health and community services

About this Role: Part time and Casual role available

This role plays a pivotal frontline role with a particular focus on nutrition and dining, supporting residents to live a life of fulfilment through the delivery of person-centred care and support according to needs and preferences of each resident in everyday practice. Assisting in the preparation, delivery, presentation and serving of resident meals.

Your responsibilities will be to provide care and support aligned with residents preferred daily routines with a strong focus on:

• Meal choices and individual nutrition
• Consideration of allergies and food intolerances
• Enhancing the overall dining experience
• Assist residents with meal selection and meal timing preferences
• Prepare and set up dining areas to meet individual needs and preferences
• Actively engage with residents to provide social and emotional support during mealtimes
• Use empathy and kindness to foster a positive dining experience
• Promote resident choice and control to uphold dignity and respect
• Prepare and maintain dining experience areas and provide meal service to meet individual resident choices
• Maintain accurate nutrition and diet information as required
• Assist with quality food preparation in accordance with the Food Safety Plan, Bolton Clarke Food Standards and Dining Framework
• Assist with maintaining kitchen stock supplies as required

To be successful, you will have:

• Demonstrated customer service skills
• A compassionate and caring attitude
• Previous restaurant and/or commercial kitchen experience (highly regarded)
• Willingness to take direction from others
• Reliability and shift flexibility
• Good time management skills and the ability to work well under pressure
• Valid working rights in Australia (Passport, Birth Certificate etc)
• Complete a police check and or a NDIS Workers Check (or willingness to obtain) prior to commencement

Why Work For Bolton Clarke:

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits - claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

Our commitment to diversity:

At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.