Care Services Assistant

Bolton Clarke Group; Cairns Regional; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Generous salary packaging

Private health insurance

Gym discounts

Employee Assistance Program

Job summary

Bolton Clarke Group is seeking a frontline carer in Cairns focused on nutrition and dining for residents across our aged care facilities. You will assist with meal preparation, serving and presentation while supporting residents to enjoy meals aligned with their preferences.

Ideal candidates bring customer service experience, a compassionate attitude, reliability, and flexibility to cover shifts. Police/NDIS checks are part of onboarding; work rights in Australia required.

Qualifications

• Demonstrated customer service skills.
• Compassionate and caring attitude.
• Reliability with flexible shifts.
• Good time management under pressure.
• Willingness to take direction from others.

Responsibilities

• Provide frontline care focused on residents’ nutrition and dining.
• Assist in meal preparation, presentation and serving of meals.
• Support residents to follow their daily routines during mealtimes.
• Engage socially with residents to enhance dining experiences.
• Maintain accurate nutrition and diet information as required.
• Adhere to Food Safety Plan and Bolton Clarke standards.

Skills

Customer service

Compassionate care

Reliability

Time management

Shift flexibility

Kitchen experience

Job description

Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 87 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

The Role

This role plays a pivotal frontline carer role with a particular focus on nutrition and dining, supporting residents to live a life of fulfilment through the delivery of person-centred care and support according to needs and preferences of each resident in everyday practice. Assisting in the preparation, delivery, presentation and serving of resident meals.

Your responsibilities will be to provide care and support aligned with residents’ preferred daily routines with a strong focus on:

• Meal choices and individual nutrition
• Consideration of allergies and food intolerances
• Enhancing the overall dining experience
• Assist residents with meal selection and meal timing preferences
• Prepare and set up dining areas to meet individual needs and preferences
• Actively engage with residents to provide social and emotional support during mealtimes
• Use empathy and kindness to foster a positive dining experience
• Promote resident choice and control to uphold dignity and respect
• Prepare and maintain dining experience areas and provide meal service to meet individual resident choices
• Maintain accurate nutrition and diet information as required
• Assist with quality food preparation in accordance with the Food Safety Plan, Bolton Clarke Food Standards and Dining Framework
• Assist with maintaining kitchen stock supplies as required

To be successful, you will have:

• Demonstrated customer service skills
• A compassionate and caring attitude
• Previous restaurant and/or commercial kitchen experience (highly regarded)
• Willingness to take direction from others
• Reliability and shift flexibility
• Good time management skills and the ability to work well under pressure
• Valid working rights in Australia (Passport, Birth Certificate etc)
• Complete a police check and or a NDIS Workers Check (or willingness to obtain) prior to commencement

About this location:

Our beautiful Bolton Clarke Farnorha home is centrally located in a quiet pocket of Westcourt in Cairns in the tropical Far North. The community provides high-quality aged care in a friendly, secure and comfortable residential environment.

Why Work For Bolton Clarke

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.