Care Services Assistant

Bolton Clarke; Bass Coast Shire; On-site; AUD 45,000 - 58,000; Full time

Job summary

Bolton Clarke is seeking a frontline Care Assistant specializing in nutrition and dining to support residents with meals in our aged care setting. You will help with preparation, delivery and presentation of meals, ensuring a person-centred dining experience.

Experience in a kitchen or restaurant is valued; you will work with the team to respect resident preferences, manage meal timing, and uphold food safety standards.

Qualifications

• Demonstrated customer service skills.
• A compassionate and caring attitude.
• Previous restaurant and/or commercial kitchen experience (highly regarded).
• Willingness to take direction from others.
• Reliability and shift flexibility.

Responsibilities

• Assist in the preparation, delivery, presentation and serving of resident meals.
• Provide care and support aligned with residents’ routines with a focus on meals.
• Prepare and set up dining areas to meet individual needs and preferences.
• Actively engage with residents to provide social and emotional support during mealtimes.
• Maintain accurate nutrition and diet information as required.
• Assist with quality food preparation in line with Food Safety Plan and Dining Framework.
• Assist with maintaining kitchen stock supplies.

Skills

Customer service

Compassionate attitude

Reliability

Shift flexibility

Willingness to take direction

Tools

Kitchen equipment

Job description

Bolton Clarke Group

one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 87 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

Bolton Clarke

is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 87 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.

The Role

This role plays a pivotal frontline carer role with a particular focus on nutrition and dining, supporting residents to live a life of fulfilment through the delivery of person-centred care and support according to needs and preferences of each resident in everyday practice. Assisting in the preparation, delivery, presentation and serving of resident meals.

Your responsibilities will be to provide care and support aligned with residents’ preferred daily routines with a strong focus on:

• Meal choices and individual nutrition
• Consideration of allergies and food intolerances
• Enhancing the overall dining experience
• Assist residents with meal selection and meal timing preferences
• Prepare and set up dining areas to meet individual needs and preferences
• Actively engage with residents to provide social and emotional support during mealtimes
• Use empathy and kindness to foster a positive dining experience
• Promote resident choice and control to uphold dignity and respect
• Prepare and maintain dining experience areas and provide meal service to meet individual resident choices
• Maintain accurate nutrition and diet information as required
• Assist with quality food preparation in accordance with the Food Safety Plan, Bolton Clarke Food Standards and Dining Framework
• Assist with maintaining kitchen stock supplies as required

To be successful, you will have:

• Demonstrated customer service skills
• A compassionate and caring attitude
• Previous restaurant and/or commercial kitchen experience (highly regarded)
• Willingness to take direction from others
• Reliability and shift flexibility