Care Partner/Care Coordinator/Case Manager

GOC Care; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible working after probation

Regular training & development

Supportive team culture

Competitive salary growth

Job summary

GOC Care in Brisbane is seeking an experienced Support at Home Care Partner to coordinate services under the Support at Home Program and CHSP. You will work with participants and families, manage care plans, conduct reviews, and ensure services meet quality standards.

Key requirements include Aged Care Case Management experience, My Aged Care/CHSP knowledge, strong communication skills, and a genuine passion for helping older people maintain independence.

Qualifications

• Experience in Aged Care Case Management.
• Knowledge of My Aged Care, CHSP and HCP.
• Familiarity with Aged Care Quality Standards.
• Current First Aid & CPR certification.

Responsibilities

• Manage client cases, including assessments, care planning, service implementation and reviews.
• Build relationships with clients and families to ensure safe, high‑quality, person‑centred care.
• Monitor client budgets and unspent funds in line with program guidelines.
• Maintain accurate client records and documentation per compliance standards.
• Liaise with internal teams and external health professionals to deliver holistic care.
• Ensure care aligns with Aged Care Quality Standards.

Skills

Aged care case mgmt

My Aged Care knowledge

Communication skills

Interpersonal skills

Problem solving

Independent & team work

Passion for aging

Education

Certificate IV in Aged Care

Diploma in Nursing

Tools

AlayaCare

Job description

Join a team that makes a real difference.

For over 40 years, GOC Care has been delivering high-quality, community-based support to older Australians across the greater Brisbane and Gold Coast areas. As a well-established not‑for‑profit organisation, we are committed to delivering personalised care that enhances the wellbeing and independence of our clients.

We’re currently seeking a passionate and experienced Support at Home Care Partner to join our dedicated team. In this role, you will work closely with participants and their families to coordinate services under the Support at Home Program and Commonwealth Home Support Program (CHSP).

About the Role:

• Manage client cases, including assessments, care planning, service implementation, and regular reviews.


• Build strong relationships with clients, and families to ensure the delivery of safe, high-quality and person-centred care.


• Monitor client budgets and unspent funds, ensuring services align with Support at Home Program and CHSP guidelines.


• Maintain accurate client records and documentation in line with compliance standards.


• Support and liaise with internal teams and external health professionals to deliver holistic care.


• Ensure care is delivered in accordance with the Aged Care Quality Standards.

About You:

• Experience in Aged Care Case Management.


• Strong understanding of My Aged Care, Support at Home or HCP, CHSP and the Aged Care Quality Standards.


• Excellent communication, interpersonal and problem-solving skills.


• The ability to work independently and collaboratively within a team.


• A genuine passion for working with older people and supporting their independence.


• Certificate IV or Diploma in Aged Care, Nursing, Community Services, or related field.


• Current First Aid & CPR certification (or willingness to obtain).


• Valid National Police Check (or willingness to obtain).


• Current driver’s licence and access to a reliable vehicle.


• Proficiency in client care systems such as AlayaCare (desirable).


• Eligibility to work in Australia.

Why Work with GOC Care?

• Flexible working conditions after probation period.


• Regular training and professional development opportunities.


• A supportive and inclusive team culture with a strong community focus.


• Attractive salary, with the opportunity to grow in your role