Care Partner

MCCGC/CURA Community Services; Gold Coast City; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Salary Packaging

Paid KM's

Training & Development

Diversity & Inclusion

Strong Values

Employee Assistance Program

Job summary

MCCGC/CURA Community Services on the Gold Coast is seeking a Full-Time Care Partner to deliver person-centred home care services under SAH and CHSP. You will conduct assessments, care planning, and coordination to support older Australians and their families while respecting diverse cultural needs.

The role emphasizes quality, compliance, and collaboration with health professionals, service providers, and families, with on-call duties as required.

Qualifications

• Minimum Certificate IV in Aged Care, Disability, Community Services or related field.
• Minimum 2 years' experience in case management or care coordination.
• Experience with Home Care funding programs (SAH, CHSP, NDIS) and care planning.

Responsibilities

• Build strong participant relationships through assessments, reviews, and care planning.
• Coordinate and monitor services to ensure cultural responsiveness and funding compliance.
• Promote participant choice, rights, and informed decision-making.
• Maintain documentation, care plans, case notes, and quality records (AlayaCare).
• Identify risks, escalate clinical concerns, and participate in incident management.

Skills

Case management

Community services

Communication skills

Client relationship

Education

Certificate IV in Aged Care

Tools

AlayaCare

Job description

MCCGC/CURA Community Services – Ashmore QLD

Join Cura Aged Care as a Full-Time Care Partner on the Gold Coast and Make a Difference Every Day.

Who are we?

Cura Aged and Disability Care Services is a leading not-for-profit organisation dedicated to delivering culturally responsive home and community-based support to older people, people with disabilities, and their carers. Our mission is to empower individuals to live independently, maintain their wellbeing, and remain connected to their communities.

We are seeking an experienced, compassionate, and values-driven Care Partner to join our team. In this role, you will be responsible for delivering high-quality case management, support planning, and care coordination services across a range of home care programs. Working closely with participants, families, and service providers, you will ensure supports are tailored to individual needs, goals, and cultural preferences.

As an Equal Opportunity Employer, Cura fosters an inclusive workforce and a culture that celebrates diversity. We specialise in the delivery of culturally appropriate services and are proud to support participants from a wide range of cultural and linguistic backgrounds. Our employees are valued for their unique experiences, perspectives, and contributions, creating a welcoming environment where everyone can thrive.

What we are looking for:

As a Care Partner, you will be responsible for onboarding, coordinating, monitoring, and reviewing person‑centred home care services for older Australians receiving services under the Support at Home (SAH) and Commonwealth Home Support Programs (CHSP). Working within the Strengthened Aged Care Quality Standards and Aged Care Act (2024), you will support participants to maintain their independence, wellbeing, choice, and control while living safely in their own homes.

What will you do:

• Build strong participant relationships through assessments, reviews, care planning, and regular contact to ensure services align with individual goals, needs, preferences, and rights.
• Coordinate and monitor services ensuring supports remain responsive, effective, culturally appropriate, and delivered within the allocated quarterly funding and program requirements.
• Promote participant choice and rights, supporting informed decision‑making, access to advocates, community services, and culturally safe, inclusive care.
• Manage quality and compliance by maintaining accurate documentation, care plans, case notes, participant reviews, workplace safety assessments, and quality records in AlayaCare.
• Identify and respond to risks, escalating clinical concerns appropriately and participating in incident management, complaints handling, and safeguarding activities.
• Collaborate with participants, families, Home Care Workers, health professionals, and service providers to deliver coordinated, high-quality care and support.
• Contribute to continuous improvement, audits, professional development, service growth initiatives, and the delivery of high-quality aged care services aligned with the Strengthened Aged Care Quality Standards.
• Participate in the On-Call and Duty Care Partner rosters in line with business requirements.

What you will need:

• Minimum Certificate IV level qualification in Aged Care, Disability, Community Services, Nursing, Allied Health or a related field.
• Minimum 2 years' experience in case management, care coordination or a similar role.
• Demonstrated experience in participant assessment, case management, care planning and budget management.
• Sound understanding of Consumer Directed Care and the aged care reforms, including the Aged Care Act (2024) and Strengthened Aged Care Quality Standards.
• Knowledge of aged care, disability and community services funding models, including experience working with Support at Home, Commonwealth Home Support Program, NDIS and other government-funded programs.
• Knowledge of aged care services and referral pathways.
• Excellent communication, customer service and relationship building skills.
• Current National Police Check, Blue Card, First Aid, and CPR certificates (or willingness to obtain).
• Current Driver's Licence and reliable vehicle.
• Strong computer literacy and experience using client management systems.
• Understanding of the needs of older people, particularly those from CALD backgrounds.
• A second language will be highly regarded.

Why work with us?

• Salary Packaging: Pay less tax and have more money to spend by using some of your pre-tax earnings to pay for everyday expenses (groceries, rent, mortgage, etc.)
• Paid KM's: Get paid for your kilometers for each client visit and work‑related activities.
• Training & Development: Take advantage of regular opportunities for training to develop your skills and experience.
• Diversity & Inclusion: Work with an incredibly culturally diverse team; 65% of team members were born outside of Australia, and collectively we speak over 40 different languages.
• Strong Values: Take pride in working for a multicultural organisation that values Unity, Compassion, Integrity, Respect, and Joie de Vivre (Joy of Life).
• Continuous Support: Enjoy ongoing support from our dedicated team and access our Employee Assistance Program (EAP) for additional support.

If you have further queries, please contact our HR Team on 07 5620 3*** or ***********@mccgc.org.au

Together, we can build stronger, healthier, and more inclusive communities.