Care Partner - Aged Care Case Management

Wyanga Aboriginal Aged Care; Sydney; Sur place; AUD 65 000 - 90 000; Plein temps

Résumé du poste

Wyanga Aboriginal Aged Care is seeking a Care Partner in Aged Care Case Management to build trusted relationships with Elders, manage caseloads and coordinate supports that enable ageing at home with dignity. The role emphasises culturally safe practice, collaboration with families, and coordination of services within the Aboriginal community context.

You will assess needs, develop care plans, monitor outcomes and ensure services align with Elders’ goals and funding.

Qualifications

• Certificate IV or higher in Aged Care, Community Services or related field.
• Current National Police Check.
• Current First Aid and CPR certification, or willingness to obtain.
• Knowledge of community aged care and CHSP/CHSPP desirable.
• Experience in Aboriginal Community Controlled Organisation and culturally safe practice desired.

Responsabilités

• Undertake assessments and home visits to understand Elder needs and goals.
• Develop, implement and review care plans with Elders and supporters.
• Coordinate services and referrals and monitor support effectiveness.
• Monitor wellbeing changes, identify risks and escalate as needed.
• Explain services, funding options and enable access to funding.
• Track budgets and collaborate with team to address gaps or changing needs.
• Maintain accurate client records and care documentation.
• Deliver culturally safe, person-centred care in collaboration with families and providers.

Connaissances

Relationship building

Cultural safety understanding

Judgement

Prioritisation

Communication

Digital literacy

Formation

Certificate IV or higher in Aged Care or related field

Equivalent relevant experience

Description du poste

Care Partner - Aged Care Case Management

Full-time Permanent Experienced

Posted 04 Oct 2026

Description

About Us

Wyanga Aboriginal Aged Care is an Aboriginal Community Controlled Organisation supporting Elders to live independently, safely and with dignity on Country.

Our work is grounded in culture, connection and community. We walk alongside our Elders, providing support that respects who they are, where they come from and what matters to them.

About the Role

As a Care Partner, you’ll build trusted relationships with Elders and work alongside them to understand their needs, goals and preferences.

You’ll manage a client caseload, develop and review practical care plans, and coordinate supports that help Elders remain independent and connected at home. You’ll monitor how things are going, respond to changes early and ensure services remain appropriate to each person’s goals and available funding.

Working with families, authorised supporters, the Wyanga team and external providers, you’ll help Elders navigate their care and maintain continuity of support.

What you’ll do

• Undertake assessments and home visits to understand each Elder’s needs, circumstances and goals.
• Develop, implement and review care plans with Elders and their chosen supporters.
• Coordinate services and referrals, following up to ensure supports are meeting the Elder’s needs.
• Monitor changes in wellbeing, identify risks and escalation concerns appropriately.
• Help Elders understand their services, funding and available options.
• Monitor service use and available budgets, working with the team to address gaps or changing needs.
• Maintain accurate, timely client records, case notes and care documentation.
• Work collaboratively to deliver culturally safe, respectful and person-centred care.

About You

You’ll bring experience in aged care, community services or a related field, with the confidence to manage a caseload and follow things through.

You are someone who:

• Builds strong, respectful relationships with Elders, families and community.
• Understands culturally safe practice and respects each person’s choices.
• Uses sound judgement and recognises when to seek support or elevate a concern.
• Manages competing priorities while keeping care plans, records and follow-up actions current.
• Communicates clearly and works well with colleagues and external providers.
• Is comfortable using digital systems to document and coordinate care.

Experience in care planning, case management or service coordination will be highly regarded.

Qualifications & Requirements

• Certificate IV or higher in Aged Care, Community Services or a related field, or equivalent relevant experience.
• Current National Police Check.
• Current First Aid and CPR certification, or willingness to obtain.
• Working knowledge of community aged care, particularly Support at Home and the Commonwealth Home Support Programme, is desirable.
• Contribute to meaningful outcomes for Elders and community.
• Work within an Aboriginal Community Controlled Organisation grounded in culture and connection.
• Build ongoing relationships and see the difference your work makes.
• Bring your experience and ideas to a team committed to improving care.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply. We also welcome applicants who bring relevant experience and a demonstrated commitment to culturally safe practice.

Company Overview

Wyanga Aboriginal Aged Care is a leading not-for-profit organisation dedicated to supporting the health, well-being, and cultural needs of Aboriginal Elders. Established with the mission of empowering our Elders to live with dignity, independence, and respect, Wyanga is proud to be one of the longest-standing Aboriginal aged care providers in New South Wales.