Care Partner | Southern Highlands

Warrigal; Wingecarribee; Hybrid; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Full time 38 hours per week

Salary packaging benefits

Career break schemes

Job summary

Warrigal Home Services Bundanoon is seeking an experienced Care Coordination professional to support older individuals in their own homes. You will work with the Care Services Manager, Operations Partner and Home Services team to ensure services align with care plans and approved frameworks.

In this hybrid role, you will manage multiple client caseloads, develop and review care plans, and advocate for client needs while collaborating with families, service providers and internal teams.

Qualifications

• Diploma or Cert IV in Community Services, Aged Care, Case Management or equivalent.
• Experience in care coordination, case management or related roles in aged, health or disability sectors.
• Advanced assessment and care planning skills identifying client needs, risks and support requirements.
• Experience in multidisciplinary care environments.
• Strong interpersonal and communication skills to build relationships with clients, families and service providers.
• Ability to manage a caseload and prioritise competing demands.
• Understanding of person-centred care and wellness reablement principles.
• Ability to network, negotiate and advocate.
• Ability to meet Worker screening requirements and hold a valid Driver's Licence.

Responsibilities

• Coordinate and manage the care needs of clients living in the community.
• Undertake comprehensive assessments and develop/review care plans.
• Collaborate with clients, families, service providers and internal teams to ensure services align with plans.
• Balance multiple client caseloads while maintaining focus on outcomes and wellbeing.

Skills

Care coordination

Casemanagement

Multidisciplinary teamwork

Advanced assessment

Person-centred care

Relationship building

Time management

Driver's license

Education

Diploma or Cert IV in Community Services

Job description

Service Integrated Communities | Bundanoon

The opportunity

You will play a pivotal role in supporting the delivery ofhigh-quality, person-centred care through Warrigal Home Services bycoordinating and managing the care needs of clients living in thecommunity. Working closely with the Care Services Manager,Operations Partner and broader Home Services team, you will ensureservices are aligned to individual care plans, client goals andapproved support frameworks.

This role requires someone who is highly organised, responsiveand confident managing competing priorities in a dynamicenvironment. You will be responsible for undertaking comprehensiveassessments, developing and reviewing care plans, and ensuringservices remain responsive to changing client needs. Your abilityto balance multiple client caseloads while maintaining a strongfocus on outcomes and wellbeing will be essential.

You will collaborate closely with clients, families, serviceproviders, and internal teams including Service Planning andRostering, to ensure services are delivered safely, efficiently andin line with care plans. Your ability to problem-solve, communicateeffectively and respond proactively will be key to minimisingservice disruptions and supporting positive outcomes forclients.

Through proactive care management, regular monitoring andongoing engagement, you will support older people to live safelyand confidently in their own homes and communities. You will alsocontribute to continuous improvement by identifying opportunitiesto enhance care delivery, promote independence and ensure theeffective use of client funding to achieve optimal outcomes.

Whatyou’llbring

Essential:

• Diploma or Certificate IV in Community Services, Aged Care,Case Management or equivalent tertiary qualification.
• Demonstrated experience in care coordination, casemanagement or related roles within aged, health or disabilitysectors.
• Advanced assessment and care planning skills including theability to identify client needs, risks and supportrequirements.
• Experience working in multidisciplinary careenvironments.
• Strong interpersonal and communication skills with theability to build relationships with clients, families andservice providers.
• Ability to manage a caseload and prioritise competingdemands
• Demonstrated understanding of person-centred care andwellness reablement principles.
• Demonstrated ability to network, negotiate andadvocate.
• Ability to meet Worker screening requirements
• Valid Driver's Licence.

What weoffer:

• Full Time Position | 38 hours per week
• Southern Highlands region | potential Hybrid role includingworking from offices in Bundanoon and Goulburn
• Not For Profit salary packaging benefits – pay up to$18,550 less tax per year, meaning more money for you
• Career break schemes,additionalpurchased leaveand more
• Commitment to on-going professional and careerdevelopment
• 24/7 access to mental, physical, social and financialsupport via the LifeWorks app

JOIN US AND BE THE DIFFERENCE

We reserve the right to shortlist and interview upon applicationreceipt, and this vacancy may be closed once a suitable applicant has accepted a letter of offer.

We welcome applications from all suitably qualified candidateswho hold current and unrestricted work rights in Australia.Warrigal is currently not offering visa sponsorship. Applicantsmust have the right to work in Australia at the time of applicationand throughout the recruitment process.
We proudly acknowledge the Traditional Custodians of the lands onwhich we work and live, and we honour their ongoing cultural andspiritual connections to Country. We pay our respects to Elderspast, present, and emerging.

At Warrigal, we believe in celebrating diversity and creating aculture of inclusion and support in everything we do. We embracethe unique experiences, backgrounds, identities, abilities, andperspectives of our residents, customers, staff and volunteers tocreate a warm and welcoming environment where everyone feels valuedand respected.

Realise your potential in a place where appreciation, belonging,growth and purpose allows everyone to thrive.

If successful, you may be asked to do a medical, NationalCriminal History Check or NDIS Worker Screening Check, and providereferences.