Care Partner

Beata Homecare; Melbourne; On-site; AUD 90,000 - 110,000; Full time

Job summary

Beata Homecare is seeking a compassionate Care Partner to join our team in Melbourne. Based at our Mount Waverley office with travel across Metropolitan Melbourne and the Bass Coast region, you will coordinate care plans, budgets, and service delivery to help clients maintain independence at home.

You’ll work with clients, families, support workers, nurses, and allied health professionals to ensure compliant, consumer-centred services.

Qualifications

• Current registration as a Registered Nurse with AHPRA.
• Victorian Driver Licence with insured vehicle.
• Current National Police Check or NDIS Worker Screening Check.
• Current First Aid and CPR Certificate.
• Ability to speak Khmer or Serbian is an advantage.
• Strong understanding of person-centred care and community care services.
• Excellent communication and relationship-building skills.
• Strong organisational and time management skills.
• Ability to manage multiple tasks and priorities effectively.
• Confidence working independently and collaboratively within a team.
• Sound problem-solving and decision-making abilities.
• Good computer literacy and documentation skills.

Responsibilities

• Managing an allocated caseload of Support at Home and NDIS participants.
• Developing and monitoring person-centred care plans.
• Coordinating services in collaboration with rostering and support teams.
• Monitoring client wellbeing and responding to changing needs.
• Supporting clients and representatives to understand services, budgets, and available supports.
• Managing client relationships, feedback, and complaints professionally and compassionately.
• Liaising with support workers, contractors, nurses, allied health professionals, and external stakeholders.
• Ensuring accurate documentation and case notes are maintained.
• Reviewing services and goals regularly to ensure positive outcomes.
• Supporting continuous improvement and quality compliance processes.
• Providing guidance and support to care staff regarding client care needs and service delivery.
• Providing clinical oversight, assessing clients’ clinical care needs, and supporting clients on the restorative care pathway.

Skills

RN registration (AHPRA)

Driver licence

Police/NDIS check

First Aid & CPR

Khmer language

Serbian language

Communication skills

Organisation & time management

Documentation skills

Job description

Location: Based in our office in Mount Waverley, with travel across Metropolitan Melbourne and the Bass Coast region

Job Type: Full-Time (Monday to Friday, 9am–5pm, with occasional flexibility required)

Company Overview

Beata Homecare provides home care services to support the independence of elderly and disabled clients from various cultural backgrounds across Melbourne and regional Victoria.

We are seeking a compassionate, organised, and proactive Care Partner to join our growing team. This role is focused on supporting clients to remain living independently at home through effective care coordination, funding management, relationship management, and person-centred support planning.

Role Overview

As a Care Partner, you will manage an allocated client caseload and work closely with clients, families, support workers, nurses, allied health professionals, and the wider team to coordinate and monitor high-quality home care services.

You will play an important role in ensuring services are responsive, compliant, consumer-centred, and aligned with each client’s goals and changing needs.

Duties include (but are not limited to):

• Managing an allocated caseload of Support at Home and NDIS participants
• Developing and monitoring person-centred care plans
• Coordinating services in collaboration with rostering and support teams
• Monitoring client wellbeing and responding to changing needs
• Supporting clients and representatives to understand services, budgets, and available supports
• Managing client relationships, feedback, and complaints professionally and compassionately
• Liaising with support workers, contractors, nurses, allied health professionals, and external stakeholders
• Ensuring accurate documentation and case notes are maintained
• Reviewing services and goals regularly to ensure positive outcomes
• Supporting continuous improvement and quality compliance processes
• Providing guidance and support to care staff regarding client care needs and service delivery
• Providing clinical oversight, assessing clients’ clinical care needs, and supporting clients on the restorative care pathway.

Requirements

• Current registration as a Registered Nurse with AHPRA is essential
• Victorian Driver Licence and reliable vehicle with insurance
• Current National Police Check (less than 3 months old) or NDIS Worker Screening Check
• Current First Aid and CPR Certificate
• Ability to speak Khmer or Serbian is an advantage
• Strong understanding of person-centred care and community care services
• Excellent communication and relationship-building skills
• Strong organisational and time management skills
• Ability to manage multiple tasks and competing priorities effectively
• Confidence working independently and collaboratively within a team
• Sound problem-solving and decision-making abilities
• Good computer literacy and documentation skills

Personal Attributes

• Compassionate, dependable, and professional
• Proactive and solution-focused mindset
• Strong work ethic with excellent professional boundaries
• Ability to adapt within a fast-paced environment
• High attention to detail and accountability
• Eagerness to learn and grow within the community care sector
• Opportunities for career growth and professional advancement
• A fulfilling role focused on making a positive impact in the community
• Access to a comprehensive online training platform
• Ongoing support and professional development opportunities
• A chance to grow alongside a thriving company
• A welcoming and supportive workplace culture